U-Haul Neighborhood Dealer offers a mix of experiences for customers. Many appreciate the excellent service and friendly, professional staff, who make pickups and returns smooth. Some customers mention that vehicles are in great condition and easy to rent. However, there are also complaints about issues like fuel levels not matching what was promised and cleanliness concerns. The online booking process is noted as smooth but somewhat time-consuming due to ID uploads. Overall, the location is convenient, situated near Frankie’s Pizza, adding to the positive aspects of the rental experience.
The lady that took care of my order (Ibis, I believe) was very helpful and provided a lot of information related to the rental and drop-off options. Service was fast and, the equipment was clean and ready.
November 2025
Everything is fine and the person who serves the public is wonderful, from the moment you make the truck reservation until you return it. Her name is Ivis, very good, 100% professional.
October 2025
Honestly the best experience with Uhaul ever. Friendly and attentive service. I would recommend them to anyone for sure. I will most definitely use them again.