University Credit Union, located in West Kendall, Miami, is known for its outstanding and professional customer service. The staff, including individuals such as the branch manager and Samina, are consistently described as courteous, patient, and ready to assist. Customers appreciate the welcoming atmosphere and the willingness of employees to go above and beyond. Many have shared positive experiences, highlighting the helpfulness of staff members like Jason and Juan, who provide guidance and support in resolving issues. One customer noted the invaluable assistance received during a difficult time, emphasizing how the staff eased stress and anxiety. Overall, University Credit Union is recognized for its kind and professional team, making banking a pleasant experience for its members.
Outstanding, professional customer service by Samina DTrinidad. at credit Union, West kendall, Miami location. She is very courteous, patient and multitasking.
December 2023
Bernard helped out so much! Appreciate helping opening an account and explaining
December 2023
I’ve bank here many of years. Entire staff is amazing and always ready to assist. To name a few. Claudia the branch manager and Stamina are very pleasant and always make you feel at home.
