The Xfinity Store in Miami, FL, at 7404 SW 117th Avenue offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments, pick up, or exchange equipment easily. The staff is consistently praised for being friendly, helpful, and providing excellent customer service. Many reviews highlight quick and efficient assistance, with staff members going out of their way to meet customer needs and explain services clearly. Notable employees include those who are very kind, knowledgeable, and attentive, ensuring a positive experience for visitors. While the store's location is in a busy plaza with limited parking and some uncomfortable design elements, these factors do not overshadow the quality of service provided. Customers often recommend specific staff members for their professionalism and helpfulness. Overall, the store is known for its friendly atmosphere and effective support for Xfinity services.
Cesar and Angie (the store manager) were super helpful and helped me solve a problem that not even two technicians could fix! They were super knowledgeable and customer service oriented. They are THE BEST!!!
January 2026
Excellent service and great attention from César, a very professional and attentive young man who solved all my problems. I give him 5 stars plus.
December 2025
I went to upgrade my cable box and I was taken care of immediately even though the store was very full. I was giving the boxes by a very nice attendant. I believe her name was Lisette Brought them home and everything works perfect. I haven't had this type of cable service since I moved to this townhouse
