“Fred was a HUGE help! My mom had accidentally added my number to her blocked list, and Fred and another associate helped get that taken care of. Been a member of Verizon for 20 years, if not longer. Customer service was spot on, 10/10.”
“Brandon Sotolongo was extremely helpful from start to finish. I needed internet for my new place and I didn’t know where to start. He gave me all the options and was very thorough. He was kind and understanding of my needs and budget. I’ve had the internet for a month and have had a great experience. I would definitely recommend working with him if you’re using Verizon.”
“The sales representative Ms Hope was absolutely a breath of fresh air when it comes to sales reps. Ms Hope was patient and knowledgeable when she was speaking to me about my service. Foot traffic in the mall was light and I just happen to be in the right place at the right time. Ms Hope gives me hope!”
“On August 3, 2024, my daughter and I went to the AT&T store on Blanding Boulevard in Orange Park for information on bundle packages for cell phones, wi fi, and direct TV. Upon entering, we were greeted with great customer service and smiles. Ashley answered all our questions. But, we couldn’t strike a deal until Sunday. Ashley texted us the next day to say she was there early. Unfortunately, we arrived an hour later and the store was packed with customers. Ashley was the only one working. We waited about 30 minutes but in that time, she multi tasked and assisted the customers in a timely manner to avoid them to wait. As she was assisting us getting our new phones, she did the same. I am very pleased with the customer service we received from Ashley and will only go to the if she is working. She knows her stuff and helps her customers with satisfaction. I know I’m very satisfied with Ashley and I highly recommend her to friends if they were to switch to AT&T. Great job, Ashley!”
“Excellent Service
Amazing Staff & Manager
Yari & Yavid Are Assume They Helped Me Port Over And Activate MY Five Lines And They Helped Me Setup My Account And Phones, They Went Above And Beyond, They Even Drove To Pickup My Phone From Another Location, Truly An Amazing Place And Amazing Experience, They Greeted Me With A Smile And Took Care Of All My Needs And Explained Everything Perfectly And Very Clear And Professional, Definitely Recommend This Location To Anyone Looking For A 5 Star Experience, I'm Glad To Be Back With Cricket, This Was An Awesome Welcome Back For Us , Truly Amazed, Thank You ??”
“Amazing manager!!! Store was welcoming and sooo helpful. They also have alot of patience dealing with me and my daughter, she was not exactly thrilled to be in the store but the manager made our experience seamless and easy. Really helped our family with our service!”
“Ive been dealing with this store in oakleaf for a while had an issue with my phone notification. Came in and the associate Bobby is the man fixed it in min. Where others out side the AT&T store couldn't. Bobby gives great service highly recommend this store and Bobby”
“Kim and Shannon went above and beyond and were so wonderful to work with they did everything for me and were perfectly human in the best way. Thank you so much! Give them all the support”