Cricket Wireless Authorized Retailer in Green Cove Springs offers a friendly and professional experience. The store manager, Joe, is known for great customer service, greeting customers with a smile and a warm welcome. He assists with iPhone purchases, app downloads, and phone resets, ensuring a smooth and perfect process. Customers praise Joe’s professionalism and the great price of new phones, with no issues reported. Many visitors say they will return for all cell phone needs and recommend the store to friends and family. The experience is described as outstanding, amazing, and 5‑star service, making this location the preferred choice for local customers.
I got a new phone at a different cricket store and they did not specify that they provided an esim with my new phone. I followed directions on the smart switch app and put my old sim in my new phone and it wasn't sending messages. Ericka fixed my problem in less than 2 minutes. Helpful and straightforward.
February 2026
Customer service was good got told a couple of different stories on the same question so maybe everybody should be educated on everything that has to do with wireless phone service that people are using
July 2024
Gruzelda (not spelled right) was fantastic. Great customer service!
