Every time I go or my family goes there there is something that can’t be done despite the place been always empty. It looks like a place from the 80s. It’s depressing to go there. I live across the street and prefer to drive 5 miles to a different branch just to avoid the place. Referred a friend and had the same issue... read full comment
August 2023
John Ramirez helped me get my account back open when the other managers at the Miami Beach branch couldn't. You're a stud brother! Thank you
August 2022
Customer service was absolutely terrible. I’ve been sitting down waiting to be attended to for 20 minutes and I got frustrated and left. The employee waited until I was out the door to tell me she was also done. I wouldn’t recommend going to this location
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.