Jean Marcos Almonte was very helpful and professional in assisting me with adding myself as a power of attorney to my family members' accounts. I really liked that before beginning, he informed me that it would take some time to complete the process, so if I did not have time now. I could return.
December 2023
The service was good during my initial visit. Subsequently, the managers stated they read a policy and were unable to continue to assist me with my financial transactions. It was very inconvenient and unprofessional.
March 2023
Great experience with this Monach lakes branch, eventhough they are short in personnel their fast service and communication are exceptional.
