Chase Bank receives mixed reviews from long-term and new customers. Some find specific locations difficult to work with for basic transactions like withdrawals and check cashing, noting a need for more staff training despite friendly people. However, many others describe it as the best bank they've ever had. They praise the staff at locations like Mount Dora as friendly, professional, knowledgeable, and personable. Customers report employees who go above and beyond, offering thoughtful gestures, a wealth of knowledge, and patient assistance without rushing. This service leads to strong customer appreciation, financial stability, and referrals from clients who wish they had switched sooner. The mobile app is also highlighted as a positive feature.
Clean and well maintained. Parking in the shopping center is a little awkward as the front door faces the highway.
July 2026
I want to give Jackie Salgado a shoutout for being so kind and helpful during my visit to the Mount Dora branch today. She was amazing and very helpful! 10/10
May 2026
It's a bank that can now has 50c coins in stock. Now it has to work at ordering and keeping $2 bills in stock.
