This Bank of America branch with a drive-thru ATM is known for its friendly and helpful staff. Customers consistently praise the team for their kindness, professionalism, and willingness to assist. Linda is frequently mentioned as a friendly and thoughtful employee who makes clients feel welcomed and well taken care of, whether depositing checks or answering questions. Omar Alcazar is appreciated for his expertise in helping clients open investment accounts and IRAs, demonstrating transparency and trustworthiness. Michael R. consistently provides excellent service, making banking smooth and enjoyable, while Eric Johnson is recognized as knowledgeable, professional, and efficient, especially for small business needs. New customers also highlight the welcoming and quick service from staff like Maria Briceno, who made opening accounts easy and pleasant. The branch has taken steps to ensure safety through enhanced cleaning procedures and adherence to CDC guidelines, occasionally adjusting hours for safety. Overall, customers are very satisfied with the staff’s dedication and the positive banking experience at this location.
Allie Alvarado, the Financial Center Manager at Bank of America (Pine Ridge and Airport), is absolutely amazing. I came into the branch yesterday without an appointment but with a time-sensitive problem. Allie was able to help me navigate through this problem and come up with a fantastic solution. Allie was truly amazing.
February 2025
10/10 every time. Michael R. is always incredibly helpful, making my banking experience smooth and enjoyable every time. A true problem solver!
February 2025
They work very enthusiastically! Linda is one of their employees. Treat people gentle and kind, thoughtful. She's the best👍😊
