Hotwire Communications is a leading national telecommunications provider delivering fiber-optic internet, cable, and innovative solutions. Multiple reviews highlight it as a great and awesome service provider, with many customers calling it a top notch provider and the Queen of the realm. Reviews consistently praise the extraordinary, wonderful, and great customer service, describing it as unreal follow-up and white glove service. Customers note the company and its employees go over & above. Specific praise is given for a seamless experience, with technicians providing quick help and walking customers through processes to resolve issues. Staff are commended for being patient, fantastic, and awesome, restoring both service and customer confidence. Many reviews directly compare Hotwire favorably to other providers, stating companies like Comcast and Xfinity are inferior and just pretended, while highlighting Hotwire's superior quality and professionalism. The overall sentiment is highly recommending Hotwire as a real asset and a great provider.
I have had Hotwire for close to two years and love them. My remote stopped working and they were out the next morning with a new one. They set it up and made sure everything was working. Love them!!!
February 2023
Just want to say Thank you to Joe Avril in the Tech dept. The most patient, wonderful Hotwire person I have dealt with. Wish there were more employess like him around. Anywhere!!!! Maureen Madalone
April 2022
FIBEROPTIC is so much better than Comcast with cable. Better wifi, better tv picture.