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“I stopped in to a Verizon store in Naples. Luis C. He helped me with 4 different problems I was having because of another stores setup error in Illinois. He did an OUTSTANDING job in correcting all the problems. I HIGHLY recommend Luis for all your Verizon concerns. Glen K.”
“I would like to.congratulate who ever decided to hire,kesse H.what a Great human Being so much Patience and so smart.she guided Me through every step.on the process of changing company and phone,Greta sales lady extremely kind.i have a learning disabilities,and anxiety Disorder. And Kesse H made me feel so secure and welcome.Thank you for the wonderful experience. If I can get corporation number,to let them know that she is a keeper.thank you kesse.for not judging me.”
“Recently worked with Collier Fiber on a switch from one ISP to another. The knowledge, guidance and service is second to none! Will definitely continue to work with Collier Fiber! Highly recommend!”
“Jose was solid. Fast, understood exactly what I needed, and handled a busy line like a pro. Took care of multiple people at once and kept everything moving. If he’s not a manager already, he should be. Great service.”
“I had a pretty rough onboarding experience with T-Mobile, and honestly, I almost walked away with a very negative impression. There were issues with pricing discrepancies, setup challenges, and a lack of support during activation that left me without a working phone at a critical moment. It was frustrating, to say the least.
That said, everything turned around when I went back to the store and worked with Mitchell.
Mitchell completely changed my experience. He took the time to listen, understand what happened, and walk me through everything in a calm, professional, and knowledgeable way. He didn’t rush the conversation and genuinely cared about making sure I felt informed and taken care of. What stood out most was his ability to explain how things work behind the scenes with carriers - it gave me clarity and confidence that I didn’t have before.
Even though I ultimately decided to return the phones and go in a different direction, Mitchell made me feel much better about the entire experience. He is a true professional and a huge asset to T-Mobile.
If you’re considering switching carriers or upgrading your phone, I highly recommend asking for Mitchell. He will take care of you and make sure you understand everything every step of the way.
Outstanding service. Thank you, Mitchell.”
“I don’t write reviews but I went in to pay my phone bill and broke my phone as I was walking in. I was able to get a new phone and pay my bill quickly. Armani the manager gave great customer service and made sure I and everyone else that walked in was greeted with a smile. Very happy with this team compared to the last crew at this location. ????”
“Two gentleman helped me today with all my questions and thanks to them i fixed my issues with my account
Big shoutout to Oswaldo and the new guy that i totally forgot his name! Very honest and friendly. I was about to leave tmobile but today they made me happy with my service”
“Great service helped me out and as a service member the helped me get a discount and the speed of my needs were met faster then any Verizon I have ever been to thank you to Marquis he’s the man you want to see if you want something done quick and professionally”
“At first I visited the newer xfinity store off pineridge and airport, very irritating to say the least. He gave me incorrect information about replacing a cord, I visited this store afterwards and a kind lady alongside helpful staff assisted me and gave me the correct information and was able to give me the cord I needed within 20 seconds. This store is so amazing! Thank you staff!”
“For Isaac to be the only employee in the store today, December 20 at 12:26 in the afternoon he help four customers by himself for almost 2 hours. I would like to give Isaac his props and the store manager needs to promote Isaac to his job.”
“Definitely would recommend coming to this store for any customers. All the staff were friendly and knowledgeable. I was able to get 2 brand new phones and change service to T-Mobile.”
“I visited your Summit Broadband customer service office on Collier Blvd in Naples yesterday.I spoke with your Service Representative Peter and received excellent service and he was extremely helpful in answering all my questions. You have a real asset in your company with Peter and I wouldn’t hesitate to recommend Summit Broadband.”
Open 24 hours
1467 Rail Head Blvd, Naples
Internet Service Providers
“I have had Hotwire for close to two years and love them. My remote stopped working and they were out the next morning with a new one. They set it up and made sure everything was working. Love them!!!”
“Tim was very helpful setting up my and my husband's cell phone service. Even with a new phone, we were able to cut our cell phone bill in half. Tim also helped my neighbor with her internet and cell phone issues. We are all very happy.”
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“Came by the store not too long ago and had a really solid experience. It was busy but the staff kept things moving and made sure everyone was being helped. Jason, the manager, stepped in and helped out just like anyone else on the team, which you don’t always see. He knew what he was talking about and made sure I left with everything I needed. Felt like a team that actually cares. I’ll definitely be coming back here next time I need something.”