The UPS Store in Naples offers expert packing, shipping, printing, and mailbox services. It is locally owned and operated. The staff is described as incredible, very nice, friendly, respectful, and always helpful. Employees provide good customer service and are noted for going above and beyond with a smile, even when handling large volumes of items. Some customers specifically choose this location despite it not being the closest, driving out of their way because of the positive experiences and to support the good business owners. The store is highly recommended for shipping needs, with reviewers awarding it five stars for its exceptional service and fantastic experience.
I've always had a good experience at this location
April 2025
I visit here often, as I send packages all across the US. Jacob, Brendan and Taylor are very helpful, they recognize me when I enter, as I'm laden
April 2025
Everyone at this location always does a great job, I ship items here almost daily. Unfortunately they often need to deal with people who are quite simply stupid and want to blame the employees for their issues to make themselves feel better. I highly recommend this location for your shipping needs. 5 stars!!