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“Yesterday, we were out on the boat. Unfortunately, my phone was dropped in the ocean (bye-bye). We went to Spectrum to switch service from T-Mobile, since I was forced to by a new phone (iPhone 15 Pro Max). T-Mobile was not easy to work with (how many times must I tell them "my phone is at the bottom of the ocean) in porting over my number. Stephanie Kahn was absolutely amazing - kind, patient, informative, and went above and beyond to make the transition easier. Therefore we walked out with two phones instead of one. Thank you Stephanie!”
12:00 PM - 12:00 PM
110 Athens St Suite 201, Tarpon Springs
Internet Service Providers
“I stopped in at the N.P.R. store to look into some issues with my phone. The service was amazing and John took the time to walk me through the process of setting up my phone. They also were very knowledgeable on the different types of phones and plans to match. I also shared in wonderful conversation with John as we waited for everything to transfer.”
8:00 AM - 10:00 PM
36181 E Lake Rd S, Palm Harbor
Internet Service Providers
“I had a great experience with Marc and his team of installers. Marc is very knowledgeable about video and internet and ultimately got me the best deal with DISH and internet. I'm saving more than 25% from Spectrum and getting more channels and faster internet.”
“My experience was AMAZING! Pedro Benson and Thalia Trujillo took very good care of me. I had an issue with my Samsung Z6 screen protector bubbling and l did a warranty exchange. My new phone was sent the next day. They were very patient and professional, Thalia took so much time with me making sure all my data transferred. Every concern and question I had was cheerfully addressed. I will definitely comeback to this store if ever I need to and definitely let my people know. T-Mobile welcome back to doing great customer service!”
“We came in today looking for WiFi. We ended up trading in our phones and getting WiFi. Great experience and would recommend anyone to go here. Everyone was super friendly and just a great group. Thank you so much Keaton!”
“I would like to comment on the wonderful service given me by your specialist Shawn Brining. He was a wonderful & very patient assistant & I would like him to be given special recognition. Thank you
Fleur Lion-Cachet. New spectrum customer. !!!”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“The store itself was fine but they couldn’t resolve my problem. I took an extra package when I set up Spectrum but have not been able to watch these channels. I was told that each one had to be downloaded separately and they could not help me with that. Being a senior and not very good at using technology I am very disappointed that after paying extra for this separate package of channels I must go through all this extra headache by getting on the phone with a tech and having to navigate through six different downloads for six different stations. I should be able to click the station and it be there! NOT very happy about having to do all this.
Concerning the store, they were quick and understanding but could not help me.”