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“The ATT store on Little Rd. Is great. Matt was wonderful and patient helping me on more than one occasion. The ATT store on 19S by the Walmart avoid at all costs!! Two diff. employees tried to take advantage of me as a Senior and signed me up for 2 different contracts I never agreed to. Matt at Little Rd. ATT went oit of his way and spent more than an hour to undo everything to get it off my bill.”
“I couldn’t ask for a better experience with purchasing a phone! The store is really clean, really organized and well stocked. Moe was able to help me with a great deal which was affordable. Transaction was seamless!”
“I had an outstanding experience thanks to Brandon, the store manager. From the moment I walked in, he went above and beyond to make sure I was taken care of. Not only was his customer service top-notch—friendly, professional, and attentive—but his knowledge about cell phones was truly impressive.
Brandon took the time to explain different models, features, and plans in a way that was easy to understand, making sure I had all the information I needed to make the right choice. He was patient with my questions and never made me feel rushed, which made the entire process stress-free.
It’s rare to come across someone who combines expertise with genuine care for their customers, but Brandon does exactly that. If you want great service and advice from someone who really knows their stuff, ask for Brandon—you won’t be disappointed!”
“Gone to this location to change to a family plan, had Matthew help us out and he did a great job.
Went again today to deal with issues with our bill, Matthew helped us again and he went above and beyond again to make sure we were taken care of.”
“Was a great experience at TMobile today! Ivan helped us every step of the way and was so knowledgeable. We are so appreciative of the help and excellent service. I recommend this store in New Port Richey and to ask for Ivan.”
“Ariana is amazing she set my husband and I account up months ago and today I went in for some help she was quick setting my phone how I wanted personalized thank you so much amazing store”
“Wife & I got new phones but a few days later my phone wouldn't re-charge. Unfortunately, it would take a couple of days to get a replacement. In the meantime, both my wife and I decided to get I pads. Elvin wasn't a salesman. He was just being helpful and went above & beyond his job description.
Side note: the store is always spotlessly clean & smells like the cleaning crew just left.
I for one, appreciate that.”
“Yesterday AUSTIN made me feel like the most special person in the world. He took all the 'wrong' information from my friends and made my phone easy for me to use.
AUSTIN and CUBA are special and should be commended for their work ethics.
Their new friend. ?”
“The store itself was fine but they couldn’t resolve my problem. I took an extra package when I set up Spectrum but have not been able to watch these channels. I was told that each one had to be downloaded separately and they could not help me with that. Being a senior and not very good at using technology I am very disappointed that after paying extra for this separate package of channels I must go through all this extra headache by getting on the phone with a tech and having to navigate through six different downloads for six different stations. I should be able to click the station and it be there! NOT very happy about having to do all this.
Concerning the store, they were quick and understanding but could not help me.”
“Yesterday, we were out on the boat. Unfortunately, my phone was dropped in the ocean (bye-bye). We went to Spectrum to switch service from T-Mobile, since I was forced to by a new phone (iPhone 15 Pro Max). T-Mobile was not easy to work with (how many times must I tell them "my phone is at the bottom of the ocean) in porting over my number. Stephanie Kahn was absolutely amazing - kind, patient, informative, and went above and beyond to make the transition easier. Therefore we walked out with two phones instead of one. Thank you Stephanie!”
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“AMAZING EXPERIENCE!!! A huge thank you to Bibo and his team. We were ready to blow out of verizon but Bibo stayed after hours (not for a sale) but to help us with a situation we have been trying to rectify for months. He was honest, didnt take no for an answer , and took his time . Can't thank him enough, he alone is why we are staying with Verizon.”