U-Haul Moving & Storage of New Port Richey offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers have consistently praised the excellent customer service provided by the staff, particularly a friendly and helpful employee named Cherokee. Customers have reported that the staff went above and beyond to ensure their moves went smoothly, from finding the right-sized truck to coordinating additional services like loading and storage. One customer even suggested that Cherokee should be hired full-time due to her exceptional service. Despite a few isolated incidents of poor service in the past, the business has since improved under new ownership, transforming it from one of the worst to one of the best in the area. Customers have expressed their appreciation for the positive changes and have stated that they will continue to use this location for their moving needs. However, customers should be cautious when adding labor services to their online reservations, as one customer experienced an issue with the location being changed, resulting in unexpected charges. Overall, U-Haul Moving & Storage of New Port Richey is praised for its wide range of moving solutions and the friendly, helpful, and attentive customer service provided by its staff.
I came in today and rented a van. Alison was very helpful and had a positive attitude the whole time. She made the process super smooth. Would definitely come back and rent from them again.
February 2026
Thanks a lot Savana for installing my hitch professionally done
February 2026
I absolutely love the staff at this location! It is so refreshing to see people that seem to actually enjoy their jobs! Everyone is so friendly and helpful. We have used this location multiple times recently due to the pleasant staff and atmosphere.
