U-Haul Moving & Storage of New Port Richey offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers have consistently praised the excellent customer service provided by the staff, particularly a friendly and helpful employee named Cherokee. Customers have reported that the staff went above and beyond to ensure their moves went smoothly, from finding the right-sized truck to coordinating additional services like loading and storage. One customer even suggested that Cherokee should be hired full-time due to her exceptional service. Despite a few isolated incidents of poor service in the past, the business has since improved under new ownership, transforming it from one of the worst to one of the best in the area. Customers have expressed their appreciation for the positive changes and have stated that they will continue to use this location for their moving needs. However, customers should be cautious when adding labor services to their online reservations, as one customer experienced an issue with the location being changed, resulting in unexpected charges. Overall, U-Haul Moving & Storage of New Port Richey is praised for its wide range of moving solutions and the friendly, helpful, and attentive customer service provided by its staff.
Just back from having a hitch put on my SUV. Robert was terrific. He put the hitch on perfectly. Then he went on to put my new bike rack on and explained to me how to use it. He went above and beyond and I totally appreciate it! Customer service at this location is fantastic!
July 2026
Michel was Very friendly Easy in…easy out He even gave me his parking spot 😃
June 2026
So easy to get a quick quote and identify options.people are friendly and knowledgeable.
