This combining of SunTrust and BB&T has been awful. The local personnel are not helpful and I cannot get help at their customer service line. I have waited for an hour, only to be disconnected when transferred to anyone area for help because the one who answers cannot help. I think I am done with this!
March 2021
Suntrust Coronado Branch has THE VERY BEST PEOPLE working there. They are kind, caring and incredibly professional! Thanks to all!
April 2019
If I could give no stars I would. I'm not surprised that this bank only got 1 1/2 stars. Beware they charge you to cash one of there own checks.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.