The UPS Store in New Smyrna Beach is a locally owned and operated business offering expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. Reviews consistently highlight fantastic and helpful customer service. The staff is described as great, friendly, professional, and efficient, always providing service with a smile even when the store is busy. Employees go above and beyond, meticulously packing items and working diligently to ensure positive experiences and correct delivery. They are willing to help with shipping needs, Amazon returns, and any questions without making customers feel rushed. The store has become more efficient, with quick drop-off for pre-labeled packages. Customers recommend this store for all shipping and business needs, often becoming loyal fans due to the excellent staff and management.