Extra Space Storage, located at 13101 NE 16th Ave in Miami, FL, offers a wide range of storage solutions, including climate-controlled units, drive-up access, and parking spaces. The facility is known for its cleanliness, exceptional security, and helpful staff. Customers appreciate the manager living on-site, multiple entrance and exit gates, and the convenience of accepting deliveries. Reviews highlight the friendliness and professionalism of the staff, with particular praise for employees like Stanley, Nekita, and EP, who provide excellent customer service. Visitors often mention how quickly and efficiently their needs are met, making the storage rental process hassle-free. Overall, Extra Space Storage is recognized for its affordability and commitment to ensuring a positive experience for all customers.
Stanley and Wally helped us with the lock cut. Not very timely tho.
August 2025
Needed a storage space as we sized down in our home. The location was great. Staff was amazing Nekita and Hugo both were so helpful. They showed me the differences in sizes and prices. Super understanding of my needs. I really appreciate that extra service.
August 2025
Shout out to Nekita and Hugo who patiently answered all of my questions - and I had many!!!!! The location was also clean and the unit was reasonably priced.
