Understaffed. The wait times are longer than any other bank in the area. They need to get more people because they're always bouncing from a desk to the teller area and back again. I have never been ignored on a consistent basis like these people do.
September 2023
Can't through ti the bank with inportant information. Tried 6 times over a 3 hour period. Total waste if time. Already aggravated wirh opening a new account.
May 2023
When my wire transfer arrived to my account, I was not able to get cash out of it because, as it explained by their branch manager, the funds were not completely transferred. I guess the wire transfers are not guaranteed at the same day by this bank. I just wasted my time for making the trip to the branch.
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC.