“Hi, I’d like to share some feedback regarding my experience with the manager, Carolyn, at the Costco location. I recently decided to change my Executive Membership to a Gold Star Membership for my own personal reasons. When I spoke with Carolyn, she made comments implying that I was making a mistake by doing so and that I shouldn’t be making that choice. I didn’t appreciate how I felt about my personal decision regarding my membership. Unfortunately, her overall attitude also came across as rude, dismissive, and unfriendly throughout the interaction. I was especially disappointed because she is a manager, and I expect a higher level of professionalism and courtesy from someone in that position. I wanted to bring this to your attention because the interaction really rubbed me the wrong way, and I feel the experience could have been handled much more respectfully. Overall, aside from this experience, I do like the store and think the overall setup is great. I use Costco’s gas almost every week, we really like the meat selection, and I’ve had a great experience with the tire center. The selection is good overall, although I do wish there were more newer or updated items. I’m a frequent Costco customer, which is why I felt it was important to share this feedback.”
“Would like to comment the gentleman manager and Aiden for the way they continuously handle situations within the fuel station. I’m a regular, today Aiden was dealing with a belligerent, aggressive man making outlandish claims. He remained calm and clear, regardless of the man cussing at him and threatening him. People like this deserve more recognition since a good attitude and natural ability to handle unexpected situations is rare.”
“Lot of dollar deals items for promotion this month. I guess new ones start in the middle of the month. It will be exciting. Inside 7-Eleven on Toledo Blade at price”
“Love this place the staff are the most friendly people I've met. They are so busy but can be having a rough day. They still smile and always make it so pleasant. I go out of my way to go to this gas station so worth the drive.”
“Quick in and out always ,myself my son and always AK our pitty go in daily ..love this place N the workers fast n friendly and always remember your smokes ..if their out of something they know u like they tell u as soon as I walk in ..they have it the next day”
“Gas was 15 cents higher than what Google was reporting. Not sure who if Google dropped the Ball or Mobil. Nice, safe area. Clean station. Coffee available in plaza.”
“This location deserves all the praise in the world. Corporate made a mistake on a donation; the wonderful store manager and her staff pumped out 26 pizzas in 45 minutes, and did so with a smile. I can't say enough about them!”
“I bought gas, my car didn't break down, I guess that means I got good service. Only bad thing was that no receipt printed and I couldn't be bothered to go inside so I left with no receipt. It's a gas station, and it works, so if you need gas and are nearby then give it a try.”
“Always greeted with a smile! They have Diesel Fuel and that is a plus. Just go to the far right and you can get a Truck with a Trailer in and out easily. I'LL BE BAAAAK.....”
“Stop here several times a week for lunch. Food is quick and it's Good. Staff are nice. Facilities are always clean including the bathroom. One of my favorite lunch spots”
“The folks at this Marathon stayed opened for customers as long as they could before hurricane Helene and Milton. That's service!! They have affordable gas prices with easy in easy out. They have drinks, snacks, all lottery tickets and scratch off. There is an atm and they are open until 10pm. The staff is very friendly and helpful. We'll light and lots of parking room.”
“I recently visited this gas station and was impressed by their prompt service and clean facilities. The staff was friendly, and the prices were reasonable. Overall, a positive experience, and I'll be returning for my fuel needs.”
“Stopping to get gas and that was about it. I think I turned in a scratcher that I want on. They always have great gas prices. Their customer service is always good too. I will definitely recommend this. Murphy USA”
“Best Mexican food in this area if you like authentic Mexican food this is the place to go the only down fall is they're open only Monday through Friday til 4:00pm”
“I was in there tonight meaning the manager very sweet things were looking a lot better now I live so close it's a convenience for me coming to her store before she became manager I've been coming there for years and years and years and it was really bad so Glad and thankful that we have a better management handling it thank you again becoming up there more often see you there lol”
“Prices on fuel or generally a little bit more money, convenient location property is always clean. The only problem I had was they did not have my winning lottery ticket, this I just might have to hold against them ;)”
“play young kid had mental problems from the scooter inside and one of the cashiers says no scooters inside and the kid was panicking because he didn't want his scooter stolen the awesome manager came from behind the back of the store and let the kid put the scooter inside the store the kid was black so really I don't know was it the scooter or because he was black but the manager was a sweetheart about the whole situation that's why I keep coming back to the circle k.”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Texas-born Buc-ee's is changing the way people think about gas stations and convenience stores. This chain is known for its huge stores along highways, some with over 100 fuel pumps. With its funny billboard ads, award-winning clean bathrooms, and branded items Buc-ee’s is hard to miss. The company wants people to actually plan to stop at Buc-ee's during road trips, not just go there as a last resort. And it's working - the chain has a huge fan base, with Facebook groups dedicated to Buc-ee's having hundreds of thousands of members.
Sheetz Inc., the Pennsylvania-based convenience store chain, is making big moves in the Motor City. The company announced plans to open four more locations across metro Detroit, weeks before opening its first Michigan location. The first Michigan Sheetz will open its doors in late summer at 33380 Wick Road in Romulus. More locations are planned for Taylor, Warren, and Macomb Township, each employing around 30 people, mostly full-time.
Love's Travel Stops is rolling out a new system that turns work into a game for its restaurant employees. Picture this: Three big screens in each restaurant, tracking how fast workers greet customers, take orders, and hand out food. It's not just for show - early results say it's making service 11 seconds faster on average. "These monitors track key performance metrics in real-time, such as greet times, order processing times and the time it takes for food handoff," Love's explains. The system creates a more interactive environment, fostering friendly competition between stores.