Shockwarehouse is a business selling suspension parts worldwide from two warehouses. They are distributors for many major brands. Customers report outstanding, knowledgeable, and helpful staff who provide excellent advice, especially for RV applications. Technical support is responsive, even on weekends, offering recommendations that lead to a remarkable difference in vehicle ride, handling, and leveling.
The experience is often described as amazing and perfect, with staff frequently going the extra mile. Orders ship with shocking speed, often within the same day, and arrive quickly with well-documented, free shipping. Customers receive timely updates and tracking information. While one call involved a brief hold, interactions are otherwise consistently positive, leading to high satisfaction. Customers express gratitude for the great service and pricing, stating they will order again and recommend the business.
The gentleman I talked to on the phone was very informative and I felt that he was very honest with me about the product I needed to do the job I wanted it to do..
March 2025
Very easy to order. Received prompt updates when shipped with tracking details
March 2025
The shocks arrived on time and were installed yesterday. The only improvement I suggest is updated installation instructions for the installer, I had to advise them on the spacers installation.
