Cricket Wireless Authorized Retailer receives mixed reviews from customers. Some appreciate the friendly staff and good service, especially compared to other providers like MetroPCS. Customers have noted that the staff can be helpful and handle challenging situations well, with one mentioning a positive experience with the district manager. However, others feel the store is understaffed and have concerns about misleading information, particularly regarding warranties. A few customers have expressed frustration over high costs, such as activation fees and taxes, which they felt made the service overpriced or a rip-off. Despite these issues, many customers are satisfied with the service they receive, citing improved experience and better customer care than other stores. Overall, the store is seen as a place with friendly staff and good service, but some customers remain cautious about pricing and staffing levels.
