Macy's, established in 1858, is the Great American Department Store with over 740 locations and an online presence. The Macy's Rogue Valley Mall offers a first-class selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, and Estee Lauder. Customers appreciate the variety of women's clothing, shoes, housewares, gifts, and furniture. Many reviews highlight the helpful and kind staff, with specific mentions of employees who provided excellent service, especially in the fragrance department. However, some customers have expressed frustration with inventory issues and coupon restrictions, leading to dissatisfaction during shopping trips. Despite the high prices, many shoppers believe in the quality and style that Macy's provides. Overall, Macy's is recognized for its good selection and customer service, though there are areas for improvement to retain customer loyalty.
Selection is limited for this town. Still love the store.
February 2026
Ms Clare is great she helped my wife pick out a couple of dresses, then helped me find a couple of shirts. When we were there a few months earlier Ms Stephanie helped me pick out a suit she is also great. So when we go to Macys we look for these two ladies. and great prices
January 2026
Dwight worked with us at the fragrance counter and he was awesome! He had so much patience and experience and helped us make such a mindful decision. Thank you So much, Dwight, we will be back to work with you!
