Verizon's Ocala store offers a wide range of services for mobile, 5G home internet, and business needs. Customers appreciate the friendly and knowledgeable staff, with specific praise for employees who are helpful, patient, and honest. Many reviews highlight quick service and efficient assistance, with staff members like Melissa, Hayley, and Hector receiving special mention for their professionalism and integrity. The store provides convenient options for online orders, including in-store pickup, free two-day shipping, express lockers, and same-day delivery where available. Customers report positive experiences, minimal wait times, and excellent support in managing their plans and devices. Overall, the store is viewed as a reliable, friendly, and helpful place for Verizon services.
Jasmine was above and beyond so knowledgeable, patient, courteous and so helpful. I gave Ben going to this Verizon location since it was here and have never been out so quickly with my problems taken care of. She was awesome!!
March 2025
Go and see Melissa! She is absolutely amazing, very knowledge, very friendly. She has integrity I went in with my daughter for some help with our phones and she was great!
March 2025
Hayley took care of my wife and I and she was amazing. She was very knowledgeable and willing to take time to explain everything as we went through. Would recommend her 10/10!
