Verizon
Verizon,
Cell Phone Stores
Hours:
6837 Southeast Maricamp Road, Ocala FL 34472
Hours
About Verizon
Verizon in Ocala receives positive reviews for its friendly and helpful staff. Customers appreciate the staff members, especially Megan, for being thorough, informative, and patient, making the process of transferring information and choosing plans smooth and pleasant. The team is described as easy to talk to and attentive, ensuring customers feel comfortable and well-informed.
Several reviews highlight the excellent customer service provided by staff members like Dakota, who is praised for being professional, kind, and making the experience enjoyable. Customers mention that Dakota’s assistance made switching plans and upgrading devices quick and straightforward, often leaving the store happier than when they arrived.
Even when faced with issues such as a defective phone, the staff, including TJ and Cassandra, worked to find satisfactory solutions. Customers mention that staff members help find options that work best for them, sometimes even resulting in savings. Overall, the store’s service is described as quick, efficient, and friendly, making the switch to Verizon a positive experience. Many customers express gratitude for the staff’s professionalism and the overall smooth process, wishing they had made the switch sooner.
Most Recent Reviews
-
October 2026
Mark was amazing great customer and support I ended up forgetting the password to my Apple ID and he had the patience to help me restart and wait out the time limit. Took the time to help me and my husband find the best plan for us without taking out bill too much. Great store
-
October 2026
Dakota was very attentive and listen to my needs and provided exceptional service. Thank you!
-
October 2026
Mark gave excellent service and showed me everything up front before finalizing the deal. Couldn't have been better!
More Comments(141)
Nearest Verizon Stores
You May Also Like
-
Ocala, Florida