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“I’ve learned in my 15+ years in Marketing that in most cases the way we approach a person will dictate how they respond. I had the pleasure of speaking to a very nice lady named Rhonda who was very apologetic about my package being missed on a pickup. She got it taken care of immediately and arranged for the pickup before the day closed. See I remember always that I’m a customer when I’m not in my work attire. I have to treat my customers how I want to be treated. (The Golden Rule) It’s easy for us as customers to forget that and we can’t even imagine how rude we can be and how the interaction before you stepped in the building could have made the representative upset. We don’t know what it takes for people to show up to work everyday. Life is not a joke and many people live on the edge of existence. I challenge everyone to self examine and ask what can I do to make our local post Office a better place. I dare you to shower them with love and appreciation. It’s important that the US Post offices keep thriving because they are an important element in the economy.”
8:30AM - 6:30PM
9300 Conroy Windermere Rd, Windermere
Post Offices
“Had a decent experience here. There was a long line almost out the door and thankfully it moved pretty quickly, but there was only two workers so I don’t understand why don’t just hire more people.”
8AM - 1PM 2 - 4:30PM
7228 Clarcona Ocoee Rd, Clarcona
Post Offices
“Everyone in there is really nice and will go out of there way if/when needed. Its a smaller almost maw/paw type feeling location. I rarely had wait more than a minute or too but usually get right in. Wait maybe i shouldn't leave a good review and keep it a secret! Thank you to all the staff in there for working hard while still being pleasent and helpful. Never had one issue shipping out of that office. After it levaea there can be another story though lol. Good poeple”
“My package had accidentally gotten delivered to the wrong place and I went up to the post office to see what they could do and within not even 2 hours my package was delivered to my house !! The staff went above and beyond and I can’t thank them enough :) Wonderful service and workers !!”
“Phillip who works here at the Gotha post office is very friendly, helpful and professional even during busy holidays. He has even helped me carry packages to my car after I had hand surgery and always has a smile for all the customers. The other employees are fine too but he is exemplary. Thanks for the great service you’ve always given me Phil.”
9AM - 12:30PM 2 - 5PM
900 Plymouth Sorrento Rd, Plymouth
Post Offices
“Always very friendly and helpful. Like other reviewers, I sometimes go out of my way to come here knowing I will be treated politely, promptly and professionally.”
8:30AM - 12PM 1 - 4:30PM
17101 Porter Ave, Montverde
Post Offices
10AM - 5:30PM
5419 International Dr, Orlando
Post Offices
“Jacqueline provided excellent, efficient service at USPS. When I came in with a small mailing box for my tablet, she quickly explained that because it contains a lithium-ion battery, it could not be sent using Priority Mail. She took the time to organize the shipment properly and helped make sure it went out via USPS Ground Advantage instead.
Thank you, Jacqueline, for being knowledgeable, helpful, and making the process easy. I really appreciate your great customer service!”
9AM - 12PM 1:30 - 4:30PM
210 N Tubb St, Oakland
Post Offices
“Jan helped me this morning with an unusual problem. She is professional, friendly, and good at her job. I'm really glad she's working at the post office. It's nice to have a friendly, helpful person like her there.”
“I had an excellent experience conversing with a highly professional customer service representative at the call center yesterday, who assured me that my package would not be returned after being marked as undeliverable.
Today, I had the opportunity to meet Glen in person after he contacted me to let me know that my package would be held at the post office for pickup. Fanshura was exceptionally helpful in placing a hold on my mail until the keys for my mailbox arrive, and John was very amiable towards the customers.”
8:30AM - 5PM
15155 W Colonial Dr, Winter Garden
Post Offices
“Always a great experience, even when the line isn't out the door. Don't get me wrong, they're doing the best they can when the line is out the door. They're usually pretty fast and efficient. The staff is very friendly, polite and always welcoming. The post office is always neat, clean, and in order. Thanks for all that y'all do. Y'all work so hard during the holiday season. I appreciate y'all.”
7:45 - 10:30AM 11:30AM - 2:30PM
207 W Plant St, Winter Garden
Post Offices
“No one is there at 8 am - I managed to get my package mailed but it wasn’t easy. It would be nice if someone was there to help you. Several other people came in to mail packages too. Needs more customer agents.”
9AM - 1:30PM 2:30 - 5PM
811 Deauville Dr, Orlando
Post Offices
“This particular post office is a little hard to find as it is in a small building on a side street just off of West Colonial Drive in the Pine Hills section of Orlando, Florida.The parking lot is not large by any means, but again, this is small post office.Ultimately, this post office served its purpose and I was able to get some mail out.Overall, I will give it four stars”
“I came here on two separate occasions due to my fault. I input the wrong address. On day one 8/7 Jorge was able to retrieve my package for next day pickup. On 8/8 Carlos was able to pin point my second package and escalate it up the proper channels. Chris verified and went out of his way to ensure I got the package. He personally handed my package. Helpful staff and efficient post office. Always clean as well!”
“I went in to ship some packages & looked lost obviously. A very kind gentleman named Jason offered assistance & called me over to the desk.
His customer service was top tier & he went above & beyond.
It was A pleasure. Thanks so much!”
“I have frequent this location for the past 10 years that I have been in this community. As I have stood in line and even while I was at the clerk's window, I have never been mistreated or disrespected by any of the employees there. I would like to thank them for continuing to give the excellent service that I have seen them give through the years!!!”
“All of the staff members were very professional and courteous. This was my first visit to this location, and I was very pleased with the service.
Special recognition to Clerk #08 (1 July 2026 at approximately 12:40). I unfortunately did not catch her name, but I believe it may have been “A. Myrose.”
Thank you for the excellent customer service.”
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“Dint know how they have a low rating, by far the best experience I’ve had here. If you’re like me and I think I speak for most of us, coming here isn’t the best time. They took care of me and actually helped me more than any other location has.”