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“My package had accidentally gotten delivered to the wrong place and I went up to the post office to see what they could do and within not even 2 hours my package was delivered to my house !! The staff went above and beyond and I can’t thank them enough :) Wonderful service and workers !!”
10AM - 5:30PM
5419 International Dr, Orlando
Post Offices
“Don't do money orders, including when you cashing them, but for every other postal needs it's best postal office. Also where else you can printout everything from PDF for half dollar a page??? Go to UPS store they will charge you $4 or more for that!!! Not a regular post office, for inquiries of mail delivery use 32809 or 32819 post offices, Turkey Lake and Orange avenue, also sometimes lack grey boxes in their inventory, so it's better use your own. Still deserve best ratings in my honest review!!!”
“I have had my mailbox in this location for almost a year. They provide great customer service and are very professional to deal with. Oscar forwards my mail, since I live out of town. He is always courteous and professional every time I speak with him.”
9AM - 1PM 2 - 5PM
440 S Orange Blossom Trl, Orlando
Post Offices
“The employee who helped me was very kind, I bought a house in the area and needed new keys for the mailbox, she was very kind in the replacement and solved the problem very quickly, thank you very much”
“I had an issue with a delivery person, that misdirected my Package on Saturday 04/26.
On Monday 04/28, I went in to the Post Office on locating the Package. I’m Sorry I didn’t get Names. But the Customer Service Rep, and the Manager both went out of their way to assist me. And I received my package Today.
Thank You.”
“Although I had a small package delivered to the wrong parcel box.The people working here have been very compassionate and tried to resolve the issue. I finally got my package.”
“I went in to ship some packages & looked lost obviously. A very kind gentleman named Jason offered assistance & called me over to the desk.
His customer service was top tier & he went above & beyond.
It was A pleasure. Thanks so much!”
“The Lady that helped me and my bf today for our upcoming cruise trip she was very helpful and conversed with us.She was amazing helping us young couple with our passport.! I’ll keep in my mind what she said about the virgin island food?”
9AM - 1:30PM 2:30 - 5PM
811 Deauville Dr, Orlando
Post Offices
“This particular post office is a little hard to find as it is in a small building on a side street just off of West Colonial Drive in the Pine Hills section of Orlando, Florida.The parking lot is not large by any means, but again, this is small post office.Ultimately, this post office served its purpose and I was able to get some mail out.Overall, I will give it four stars”
“I had a great experience at this location! The store is incredibly clean and well-maintained, which makes for a much more pleasant visit.
Best of all, there was zero to no wait time, allowing me to get in and out quickly. The staff was extremely helpful and efficient, making the whole process seamless. Highly recommend this branch for anyone looking for fast, friendly service!”
“I have frequent this location for the past 10 years that I have been in this community. As I have stood in line and even while I was at the clerk's window, I have never been mistreated or disrespected by any of the employees there. I would like to thank them for continuing to give the excellent service that I have seen them give through the years!!!”
“The ball was dropped recently in the shipping and initial delivery attempt of a parcel. Phone calls placed to the shipper as well as the USPS 800 # were met with push back and little empathy. Upon speaking with branch manager Bernando, he took immediate and total ownership of the situation despite it not being his fault and promptly resolved the issue by following up as well as following through. The old school customer service he provided is sorely lacking these days but greatly appreciated and this 5-Star review is exclusively for him - thanks again so much Bernando.”
9AM - 5PM
800 Warehouse Rd, Orlando
Post Offices
“Do not visit this USPS if you want to send mail or drop off a package, as they will not accept it. This is a small post office, and does not have the full retail store. You can only pick up packages, so do not visit this USPS. Instead, visit the other USPS located down the road.”
“When I read the reviews I lost hope in finding my package. But WOW I was very happily mistaken. This annex has always answered the phone, been extremely helpful and professional. The have gone above an beyond MORE THAN ONCE to help. I'm truly impressed.”
“I used the self-service kiosk which was working well that day. If you can use the kiosk and avoid the line and do your own stuff without getting involved with the clerks then do so. I know you can't always use the self-serve; sometimes you need to talk to a human. The self-serve machine prints out a receipt for you or you can email yourself a receipt and then after you've done whatever you just put your package in one of the slots or doors to send your package on its way.”
“I agree with others that the wait time is long here but I had a great experience thanks to Vivian! She was incredibly friendly, patient, and went out of her way to help me with everything I needed. She explained my options clearly, made sure I got the best and most affordable service, and handled everything with a smile. It’s rare to find customer service that feels this genuine. Vivian truly made my day, and I’m grateful for her professionalism and kindness. Thank you Vivian!”
“Thank you, Nilsa and Jonathan, for fixing the locks on my mailbox the same day. I've been having issues since August, and it has been broken since then. I've been to this location three times and dealt with three different clerks, all of whom were disrespectful and miserable, giving me the runaround just to get my lock fixed. Even Regina, the postmaster, was disrespectful and rude when I asked her for help. You guys deserve a raise for your excellent customer service and for caring about my situation.”
“I scheduled my appointment for passport, I was assisted on the time of my appointment, and I was in and out within 20 minutes. The clerk that assisted was patient and helpful.”
8:30AM - 6PM
650 N Alafaya Trail #101, Orlando
Post Offices
“Easy in and out, when I was there 3 clerks were on duty! The stores entire front is full of all the stuff you need to assist you in your mailing efforts. It doesn't get much better than this!”
“We were thoroughly impressed with the exceptional efficiency and dedication displayed. Every interaction was met with promptness and a genuine willingness to assist. The service provided was truly outstanding, exceeding our expectations at every turn. Their commitment to delivering a high-quality experience was evident throughout. We highly recommend their remarkable capabilities to anyone seeking top-tier support.”
“When I had a package mix-up that required pickup, both the gentleman on the phone, Mike, and the woman who helped me around 9AM at the window, were super courteous and competent, and managed to get my parcels to me quickly, and took steps to make sure any future mixups are avoided. Five stars, treat them well!”
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“Thought i was having issues getting my mail delivered after moving. I put in a request on the USPS website- almost immediately received a call from my local post office from Karen. She explained how the process works, made sure I understood, and provided service that you just don’t get anymore. Thank you & shout out Karen!!!”