“Everyone at this practice is amazing! All 3 of my pets needed shots and flea treatments. They were able to get me in quickly and also worked with me on figuring out the most affordable way to go about it. Everyone on the team was incredibly accommodating to me as well ∞. They picked up on my anxieties surrounding everything going on and explained in detail what was going to happen every step of the way.
They were able the get all 3 of my babies back to amazing health with zero judgments about the situation I was in and showed extreme compassion. My one cat Little Face had a bad infection. They were able to get me squeezed in at Kirkman Road Vet Clinic for her the have emergency surgery within an hour and even gave her meds she needed while she was still there to help me cut down on costs. They helped save her life and I am so grateful for what they did to help. They also ask for updates every time I'm there and even called after the surgery to make sure everything went well.
My other cat Patches just goes along with almost anything and enjoys the adventure (except when she has to get shots). Once again the entire team does everything they can to make her comfortable and healthy.
My dog Dude is a bit on the aggressive side due to having been abused and abandoned as a puppy before he found me. They were very patient and careful with him. They ensured that they didn't do anything that stressed him out too much and also gave me meds for future appointments to help keep him calmer. They never blame him or me for his behavior and understand that he's not doing it to be mean. Their understanding of animal behavior is off the charts and they really know what they are doing.
The front desk staff is also extremely accommodating. They helped break down pricing of things I maybe didn't understand. Also at one appointment, Dude had an accident in the waiting room. I cleaned up what I could, and when they saw he kept going they said they would get the rest so I could take him outside before it got even messier.
Thank you to everyone at Ocoee Animal Hospital for getting my 3 babies back to where they needed to be all while helping me not get overwhelmed or feeling judged. We are very lucky to have such a caring and dedicated team in our town!”
“I have been seeing the vets here for my new puppy, they have been great and informative. My fur baby is always so excited to go to the vet now and absolutely loves everyone in the office!”
“Drm. Copeland and her team are phenomenal. I love the care my fur baby, Tiana receives from Dr. Copeland. Dr. Copeland has absolute, great bedside manners. Thank you all at the Ocoee Banfield location! Our family appreciate all of you!❤️”
“This vet clinic is in a super convenient location, and the staff is incredibly friendly and kind. From check-in to checkout, everyone made us feel comfortable and well taken care of. It’s always reassuring to bring your pet somewhere that truly cares. I definitely recommend them!”