USF Credit Union
Credit UnionsHours:
16032 Preserve Marketplace Blvd, Odessa FL 33556 Hours
About USF Credit Union
USF Federal Credit Union is highly praised for its excellent customer service and helpful staff. Customers appreciate the attentive and detailed assistance provided by team members such as Latonya Harvey and John Austin-Willis, who go above and beyond to help with account openings, set up mobile apps, and explain financial processes clearly. Even when customers arrive close to closing time or are upset about payments, staff handle their needs with professionalism, speed, and respect. The staff members are described as friendly, patient, and respectful, creating a welcoming environment. Several reviews highlight the genuine human interaction and personalized service that sets this credit union apart from automated systems or larger financial institutions. Customers feel valued and well cared for, with some mentioning their intention to return and bring family members for services. Overall, USF Federal Credit Union is recognized for its dedicated staff, professionalism, and commitment to providing a positive banking experience.
Most Recent Reviews
March 2026
Tonya at the trinity location was awesome. She helped me open some higher interest accounts. Go Bulls!
July 2025
Tonya H. and Branch manager Brad were absolutely helpful. I walked in five minutes before close on a Friday afternoon needing assistance with a specialty stamp for financial documents. Without hesitation they kindly assisted me. Friendly and efficient personnel at this Odessa branch. Thank you both once again!!
July 2025
I always have the best experience here. Tonya is always so friendly and helpful. Thank you, Tonya, for always going above and beyond!
More Comments(21)
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