USF Credit Union
Credit Unions
Hours:
16032 Preserve Marketplace Boulevard, Odessa FL 33556
Hours
About USF Credit Union
USF Federal Credit Union is highly praised for its excellent customer service and helpful staff. Customers appreciate the attentive and detailed assistance provided by team members such as Latonya Harvey and John Austin-Willis, who go above and beyond to help with account openings, set up mobile apps, and explain financial processes clearly. Even when customers arrive close to closing time or are upset about payments, staff handle their needs with professionalism, speed, and respect. The staff members are described as friendly, patient, and respectful, creating a welcoming environment. Several reviews highlight the genuine human interaction and personalized service that sets this credit union apart from automated systems or larger financial institutions. Customers feel valued and well cared for, with some mentioning their intention to return and bring family members for services. Overall, USF Federal Credit Union is recognized for its dedicated staff, professionalism, and commitment to providing a positive banking experience.
Most Recent Reviews
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September 2026
I love my trio of friends there! I try to refer everyone there
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May 2026
We had a great experience with Terrence today! Very kind, accommodating and thorough. Thank you!
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March 2026
Tonya at the trinity location was awesome. She helped me open some higher interest accounts. Go Bulls!
More Comments(23)
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Odessa, Florida