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“Kamalani at Suncoast has been the best advocate I could ask for! She’s friendly, helpful, and truly goes above and beyond to make sure everything runs smoothly. Her professionalism and kindness make a real difference. I’m so grateful for all her help and highly recommend working with her!”
“Kelli Howard was a superstar today. She helped me with a credit card dispute with Amazon and even became my spokesperson when she saw I was getting the run around. She is kind, knowledgeable, personable and extremely caring. This problem could not be solved without her. She is a true reflection of the term customer service. I cannot thank her enough.”
“Floridacentral credit union saved me from horrible Nissan financial, never use them for a car loan! Call Ray at citrus park branch and he will hook you up with a great car loan fast. Thanks Ray!”
“Carlos was amazing!! He was personable, he was patient, he was knowledgeable and very confident about the information he was giving me. I expressed to him that I felt really hopeless when I called, but I definitely feel more confident now and like I can move on from my auto loan. Carlos is definitely an asset to your team and I’m soo happy that he was the one on the other end of my call.”
“Thank you Tampa Bay Federal Credit Union. Great customer service. Your employee Ivette Cortes has been extremely helpful with helping me. She always has a smile on her face and is very compassionate. I thank you all for such a great employee.”
“I highly recommend Suncoast Credit union! I have had the pleasure of working with Abianna at the Ridge road branch. Very professional and pleasant!
Thank you!”
“Manuel Barreras. Manua. L did a wonderful and exceptional job to help me to open an account and answer all my questions efficiently and expertly.I can't say enough good things about him.I recommend him most highly”
“Very helpful people Janet and Kimberly helped me set up my accounts. Was having a hard time getting online to work for me so it was nice to have these girls be so helpful.”
“No Other People Who Makes Me Feel More Welcomed Then JoannaLi , Becky & Juan.
Their Customer Service And Support In All Needs Always Exceeds My Expectations.
I’m Super Thankful For Them All !”
“Lizandra was incredibly patient and professional in assisting me while activating my account. She helped me with all my questions and made some suggestions that were very helpful. Tremendous customer service experience”
“Excellent Service!
I had an amazing experience with Wilfredo Villarroel at Suncoast Credit Union. He was extremely professional, patient, and knowledgeable. He took the time to explain everything clearly and made the entire process smooth and stress-free. It’s rare to find someone so dedicated to helping members. Thank you, Wilfredo, for your outstanding service and for going above and beyond!”
9AM - 6PM
13101 N Dale Mabry Hwy, Tampa
Credit Unions
“Jeremiah made my experience here at mid Florida such an amazing time. Very professional and helpful with everything you need , and you may just share a few laughs along the way. Couldn’t have chose a better place to come !!!!”
9AM - 6PM
17679 N Dale Mabry Hwy, Lutz
Credit Unions
“Johanna O has been amazing over the years, anything I added or adjusted with cards etc I make sure I see her. Amazing employee and stay with the bank bc of her great customer service!”
“THIS is how banking SHOULD be! My wife and I were in the market for a new Pontoon boat. The dealer couldn't find financing because 6 of these particular models are made per year. A very close friend recommended Torsha Govenor and literally in less than 2 hours we were approved. She was not only a pleasure to work with, she actually took the time to learn about other potential needs we had and we now are going to be using her for our Construction to Perm loan on our new build. I HIGHLY recommend her to anyone for anything in banking. Florida West Coast Credit Union doesn't treat you like a number...”
“Miss Sotera at the Citrus Park branch was very helpful and professional in opening our new accounts. The branch was attractive and the music was great. Thanks First Citrus!”
“I was referred to this bank as I am new to this area. Keyur reached out to me and we had a zoom call where he spoke with me about the bank and their services. I have met with other banks in the area but I could tell he was more thorough and intent with me than the others were. He really helped me in a very timely manner, I'm not sure other institutions would have done. I can tell they care about their clients and their success and understanding.”
“I always receive exceptional service at Midflorida in Land O Lakes. They go out of their way to treat customers like they are the only person in their building and if someone does not know the answer, they will find an employee who can help me. I have been their customer for over 10 years and so glad I am.”
“Kim was great and she was a pleasure to work with. Knowledgeable, friendly and a genuine care for how our business together worked out. WOW. You rarely get that type of service in todays customer service industry.”
“After banking at the same bank for 30 years i decided to try Achieva. Jeff at this branch has gone so far out of his way to help me i feel like a millionaire Rockstar they just give such unbelievable attention. I never thought id leave my other bank and now i have found a great place. Everyone else in the branch is super helpful. Before you do any financial stuff check out Achieva”
“Irene Torruellas assisted me today. I was made to feel comfortable from the minute she came to bring me to her office. She exuded warmth, intelligence and a sense of what I would expect without my asking.
She went beyond my expectations. I was very impressed.
Thank you Irene.”
“Been with MidFlorida many years and have received consistently good customer service. Based on my personal experience I would highly recommended over traditional banks.”
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“Tonya H. and Branch manager Brad were absolutely helpful. I walked in five minutes before close on a Friday afternoon needing assistance with a specialty stamp for financial documents. Without hesitation they kindly assisted me. Friendly and efficient personnel at this Odessa branch. Thank you both once again!!”