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Open 24 hours
255 Pine Ave N, Oldsmar
Internet Service Providers
“Chris was very informative as far as the info I needed to select the right services. He was very responsive, professional, and he did exactly what he said he would. I would recommend anyone to him that could use their services.”
“Had an issue closing an account for one phone from a guy that worked for me 21 years but retired suffering from dementia. That was over a year ago. T Mobil wouldn’t cancel the account even though they were taking MY money automatically every month. (I buy phones for my key staff) I went several times with my business card, my corporate resolutions and copies of my bank statement showing IM PAYING FOR THIS PHONE. But I wasn’t listed as “the contact person” so no one would cancel the phone. I fumed as $100 bucks per month is coming out of my account. So finally I ran across an old bill showing the “contact person” a bookkeeper that was with me for a very short amount of time. I went in TODAY and had the good fortune to work with “Jacob E”. In short order he got this account closed and his body language told me a lot. (Boy did we put this guy through a lot of #%@$) I’m leaving a 5 star review based on Jacob’s work and genuine care for my $1,200 problem. Call or see Jacob if you need help.”
“THE BEST customer service EVER! I will continue to be loyal to T-Mobile and pay my bills, as EVERY CUSTOMER is treated so well. Your feelings matter in this store, this was more than a business transaction and you are everything to T mobile as well as the human world. This IS YOUR store. You deserve to be promoted as you have so many skills. The employee was a very in shape looking Mexican male with glasses, and he helped out everyone including the white females. Corporate sent a replacement phone and with the employee's help we were able to swap them out. This employee showed great competence, and honestly, he could probably manage a French fry machine at McDonald's - if I had to guess.”
“I would like to complement Arlenne for her knowledge and support for several questions I had with my account. She was very helpful and patient throughout my time at her Largo store location.
Thank you Arlenne!!”
12:00 PM - 12:00 PM
110 Athens St Suite 201, Tarpon Springs
Internet Service Providers
“They treat you very well, they help you with everything, I felt comfortable and also come and ask for Yeziel, he will help you with whatever you need, he will answer your questions, he speaks Spanish and English”
8:00 AM - 10:00 PM
36181 E Lake Rd S, Palm Harbor
Internet Service Providers
“I had a great experience with Marc and his team of installers. Marc is very knowledgeable about video and internet and ultimately got me the best deal with DISH and internet. I'm saving more than 25% from Spectrum and getting more channels and faster internet.”
“Shout out to Clarissa. Incredible customer service. Explained the offers and options available to me so I fully understood my plans and services I was signing up for. Very pleased with the transfer from Verizon. Was seamless for me and my family. Clarissa did all the work for us. She made the experience feel like a conversation, and not a sales pitch. Huge plus.”
“Chi took TIME with my mom & I to try to figure out a deal for my new iPhone. She was on the phone with TMobile customer care for me for almost 30 minutes trying to help us figure out what we needed to do! I wouldn’t have a new phone if it wasn’t for all her help! Thank you! ?”
“I recently visited this store and had the pleasure of being assisted by Luis. From the moment I walked in, Luis was welcoming, professional, and incredibly helpful. He listened carefully to my concerns, addressed all of my questions, and offered knowledgeable solutions tailored to my needs. I highly recommend Luis for his outstanding in-person customer service and dedication to helping customers!”
“Backstage Networks has been a vendor I have used for concert, tours, and global events for many years beginning in 2015, for artists like Rihanna, Kanye West, and Kendrick Lamar. I was the production coordinator on many of these tours, so I worked directly with Backstage Networks to make sure that our Wi-Fi and CC TV needs were always ready to rock! I from the United States to Bangkok these guys have always delivered some serious capability.”
“When my phone suddenly died, I went to my local Verizon store, and Amy provided outstanding service, leading to a new phone, and when I had questions, Amy was unfailingly patient. I needed help with transferring the next day, and it was the same great service. Over the two days, I had the chance to observe what must be one of the outstanding store teams in the Verizon Galaxy (pun intended) with Lorenzo and Miguel as managers and the rest of the staff exhibiting professionalism even when I was the only customer in the store for a period of time.
@kevin_zavaglia, I believe we met when I ran either the WCBS or PIX11 newsroom, you are in my contact list, and I want you to know you have an ace team here in Tampa Bay! Your future managers are all in this store!
A big "thank you" to Amy and the "Krewe."
- Bill Carey, former VP/GM, WFTS-TV, ABC Action News”
“I would like to comment on the wonderful service given me by your specialist Shawn Brining. He was a wonderful & very patient assistant & I would like him to be given special recognition. Thank you
Fleur Lion-Cachet. New spectrum customer. !!!”
“Hands down the absolute best Verizon store I have ever step foot in. Store has such an amazing crew that will go above and beyond for you. Starting from James who took time to help resolve a on going issue for me and he figured out why. I had to come back in store and now Stephen and Jacob are also both going above and beyond for me. Extremely professional crew. I truly couldn’t be happier for their help and they saved a customer, that’s for sure. I hope this reaches the right people. But If not, I will make sure it does! Thank you again gentlemen! - Tim”
“Amazing customer service and Trevor was very patient when answering questions! Have been coming here for years and and grandparents were very grateful. <33”
“This store is amazing! Becca is the manager and she helped us out TREMENDOUSLY with our account by making things right and getting us money back. The staff is super nice and worked with us for a few hours total to get the matter solved. Thank you so much! I would definitely recommend this store if you want good customer service!”
“Hubby and I went in to switch over from Verizon to Spectrum, and to purchase new phones. Marcia was amazing. It was a long process dealing with Verizon on the phone. She was so patient and kind and stayed with us helping us from start to finish. Patiently answered all my dumb questions. We had no clue what we were doing, Marcia was absolutely wonderful guiding us through, making us feel confident with our purchases and switching over. Will most definetly go back for future purchases.”
“I had to leave this review, just based on the great customer service experience I had with Sergio yesterday. He welcomed me in to the store, was friendly, answered all of my questions and had me on my way with the latest technology in no time. I will definitely be back here for all of my Spectrum needs. Thanks again Sergio!”
“Pretty cool store based on the Apple Model
Staff is very professional and knowledgeable
It's a massive store, with very little in it.
Lots of white space and not much to look at
I guess most folks are on their.screens anyways ?
Why not shrink the store footprint and save on rent ?”
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“I have had TWN services for over 10 years. They have provided to the needs of my family. We were a house of 7 when we began and are a house of 4 now. As the internet requirements have increases through the years, their services have also increase.”