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“After a string of bad luck in this area, I was really happy with my decision to use this locations services for shipping and printing. They’re warm and smiling when you approach and that alone just seems rare in customer service these days. I honestly feel like customer service has taken a dip and been replaced with arrogance and rudeness. But not here. Not once did I feel uncomfortable or felt like the people here were condescending or pushy. They were knowledgeable, made great decisions, and by the end of the short exchange had already started using my first name in conversation. That’s A+ service in my book.
Let me just say this. When you’re nice to your customers, they will spend more money and give you more business. I will make sure friends and family use this location for their services moving forward. This has been a great start of the day for me. Thank you.”
“The UPS store in Tarpon Springs has super staff and ownership. Always friendly, knowledgeable and ready to help. I take all of my shipping and packing there. I have also used them for high quality special color printing jobs and have been totally satisfied.”
“I cannot say enough amazing things about this location. I obviously do my amazon returns here (hehe) and they are fast and efficient. Recently I shipped something overnight from FL to AR (cost was over $100). The next day it was at the UPS hub in Clearwater at like 1p. So I knew it was not leaving the state - or at least not getting to AR by guaranteed 8p. I called and kept getting people over seas. Finally Alex answered- he tracked down the package and had Heather request it come back to this location so I can get it back. Heather also requested a refund for the shipping cost without me even asking. Now a refund check is on the way. Amazing customer service!!! Amazing Team that works together!!! You just do not see that anymore (post covid lol) Thank you!!!”
“Outstanding service! The staff were friendly, knowledgeable, and always ready to assist with any inquiries. This location is well run and customer-focused. Highly recommended.”
“Wonderful!! BUT MOVE THE PARKING SIGN SO THAT IT POINTS IN THE DIRECTION OF THE PARKING LOT ENTRANCE! It’s in front of the store pointing at the door.
Staff is always outstanding!!!”
“My Go-To place for mailing packages of every kind!
The superior service makes it a pleasure, not a chore, since Ken
takes the time to consider the best rates. His knowledge, combined with experience and a pleasing personality, make this charming gift store a valuable spot in our community.”
“Came to get digital fingerprints for my CAM license and they have the best pricing for this! I had em done elsewhere before and it was over 100! Cost me less than $60 just make sure to make an appointment”
“The greatest place for all your mailing and packaging needs always open always courteous great prices. They are much better than the big chain I was used to using.”
“I came here for fingerprinting and the lady working was so kind. She was very personable and got me in and out. I've been here once before to ship something and they've always been helpful.”
“I'm glad that this store is convenient and helpful. Especially kaylyn went out of her way to help and very patient to the elderly. Its hard for us to use technology and she knows what she's doing. I would recommend this store to anyone I know .”
“We experienced excellent service from our initial contact for information to receiving our goods at end point. Our goods were packed extremely well, transport easy to track, and delivery was great. I highly recommend. Thanks!”
“I was assisted today by employee Chris. Chris was attentive, displayed a pleasant demeanor, and also provided a speedy service. Highly recommend. Thank you for providing such a wonderful customer service Chris, I will absolutely come again. Employees that are committed to providing customer service and actually care such as yourself are a gem!”
“I frequent the UPS Store at 36181 East Lake Road in Palm Harbor quite often. I have always had an excellent experience and today was no different. I have quite a few Amazon returns that were to be returned through a UPS Stores. Unfortunately, I had mistakenly selected Whole Foods Store on one of my returns. Lucky for me, I was fortunate enough to have Maeva helping me with the returns. Maeva, jumped right in and helped me navigate through my Amazon return process and within no time, she had the return switched to UPS saving me time and frustration. Not only is Maeva knowledgeable, she is engaging and caring. Thank you Maeva for helping me and exceeding at your job!”
“Angela! That's all I have to say! More specifically, and for context, I was in this UPS location in Clearwater with a colleague the other day doing a very complicated and tedious shipping thingy involving very large return items and AMAZON. Need I say more? Angela is probably the most patient and caring person I ever met in customer service. I spent the better part of my young adult life specializing in customer service and treasure those who do it well. With all of our frustrations (as you can imagine) and the complexities, Angela hung in there with us and got the process handled. We went in dreading the experience, were quite unhappy getting it done with amazon customer service, but left smiling, all because of the help we received. Thanks for making a potential train wreck experience into a pleasant one. Just felt like I had to take a moment to acknowledge because this level of treatment is practically unheard of today! UPS should use her as an example to be followed by all. Thanks!!!”
“Luis was very professional and he answered all of my questions regarding a shipment that was important to my business. He coordinated the packing, insurance, and delivery details with my customer and me. I look forward to doing business again with Ship Like That and I will spread the word to my associates. Thanks again Luis. Sincerely, Bob”
“I never even thought to review this place. They are like family! I have been with them over 15 yrs and gone thru 3 owners but that constant is employee Nancy! You will NEVER find anyone nicer! For sure she has a job for life as no one would want to lose her!”
“Customer service at this location is definitely 5 star!
Derek and Peter were very kind, accommodating, efficient, professional, knowledgeable and provided me excellent service in the print center for a pretty big job. I have frequented many print centers over the years and you don't always get the most pleasant personalities, definitely not the case here! I am very happy and appreciative they went the extra mile and super quick turnaround time...this is where I will continue to take my business! Thanks guys, GREAT job!”
“I’ve been coming here for years and can say everyone is friendly and professional! Tony and Claudia are always so welcoming and helpful. Much better service than the post office!”
“Dylan is the absolute best I come in with the largest happy returns and he’s always so helpful,kind, and very pleasant I always joke with Dylan when he sees me he should run the opposite direction and his respond always is big or small. He doesn’t mind helping me out. He definitely needs to be acknowledged on how great he is to his customers. I give him 5+ stars. Dylan is great at what he does.”
“Excellent service, a very patient, very helpful. I came in with multiple items and I messed up the packaging and they helped me fix it and they were extremely kind and respectful.”
“Cheryl was extremely nice. She was so kind, I was trying to return an MSI controller that malfunctioned and they have really strict and confusing return policies. Cheryl was so thorough and patient and kind and helped me realize the cost to ship it for repairs would be the cost for a brand new controller. Thank you Cheryl!”
“The level of care and customer service at this location is truly unmatched. I’m not sure why it’s taken me 8 years of being a customer to write a review, but I truly love stopping in. The owners are so friendly, and the staff works incredibly hard. I do a lot of online shopping, which means a lot of returns, so I’m there at least once a week, if not more. I have gone to other UPS locations in the past, and this one truly goes above and beyond for their guests.”
“Jake O and Andre were very attentive and friendly. They helped me figure out the best way to send the package I was mailing. They just took a personal interest which was very helpful.”
“A bit challenging to find what I wanted. Evidently this is a smallish Staples. Ultimately what I was looking for was not stocked in this branch.
The cashier was very nice and helped me make an online order for next day delivery. (It worked perfectly!)
Overall an excellent experience.”
“It's like a detour in Spain, but with quality products, it saves you from trouble on many occasions, a very good store, it has everything from food and vitamins to books.”
“Really Helpful ! I had a difficult QR Code return for Fedex, the owner Mr. Patel was really helpful and kind at directing me to have my shipping label printed even though I had a qr code. this local zip n ship is the only Fedex shipping label return in the area , which is very helpful. Thank you Mr Patel”
“The sweetest lady helped me with my package. She noticed my package was a graduation cap and gown right away just from the packaging alone and wished me congratulations and good luck. Could not have been more kind and caring. Someone give her a raise!”
“We want to express our gratitude to Rick and the entire team for the outstanding job they did for our conference. We chose Craters and Freighters for the job and we couldn't be happier. There were no issues, the pricing was fair, and the team was incredibly responsible. Thank you so much!”
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“I was at the FedEx office in Oldsmar and Diane not only was professional. She took 10 minutes to help me with my labels. Make sure my golf bag was secure. It’s the first time I’m shipping golf clubs. She literally went through every step with me. She hung my lanyard she taped my lanyard sheet gave me zip ties. She showed me where to put the zip ties. She literally went through every step with me and made me feel so good about shipping my golf clubs I could not recommend a better FedEx store and I am very appreciative how much Diane took her time to help me step-by-step about everything I could do to make sure my shipment was gonna be secure and give me peace of mind.”