“CHARLENE YOU ARE AWESOME!! YOU DESERVE A RAISE!! YOU ARE A SHINING EXAMPLE OF WHAT CUSTOMER SERVICE SHOULD BE, AND HOME DEPOT IS LUCKY TO HAVE YOU!!
I loathe having to do a return to Home Depot on the weekends. Well I had a need to go to the return desk on a Saturday. As usual, there were about 10 people waiting to do a return.
However, Charlene was at the return desk and she continued to recognize we were waiting. She apologized for the wait we were having and continuously thanking us for our patience.”
“this place is wonderful, i just came in here to pick up a few necessities for my move and through out my short time here i was greeted by 3 separate people all asking how my day was. Just this kind of customer service is enough for me to leave 5 stars, way to go home depot”
“Tool & Truck rental service was really fast and easy. I like their trailers, they are very easy to haul. If you have a truck or a SUV that has a tow hook setup ready, should be able to rent a small utility trailer. It very affordable to rent one.”
“Jason (the owner) is a stand up guy!!! I bought a washer from him three months ago and it worked well but I just was not happy with the washer I purchased. I'm a grown man and I picked that washer so I was just going to deal with it we made a deal. Then a few months later there was an issue with the washer and he immediately said I will send one of my guys to fix it (under warranty), but he could tell that I just wasn't happy with the washer. So he then offered to let me swap it out, but he didn't have anything I liked at the time. Three or four weeks later he got a few more in and I picked one out. Even though the newer model was more expensive he refused to let me pay more for it, also he refused to take my money for delivery. My new washer was delivered this morning (I did tip the delivery guy $40) and I am very happy. Also I asked him if he had any silverware racks for sale for my dishwasher and he told me he probably has one laying around but before I left he got busy and we forgot about it, in my new washer that was delivered was the silverware rack I asked about. This guy is awesome!! He really didn't have to go above and beyond but he did, I would highly recommend you do business with them!!”
“I have had nothing but positive interactions with each staff member!! Marcus was great with getting us what we wanted and today Ian and Elijah came to my house and were absolutely amazing! They were kind and sweet to me and my son! I highly recommend this location!!”