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“Fast and friendly service from the sales rep Jim. We spoke on the phone prior to me walking into the store and he was quickly able to show me the items I was intrested in.”
“Me and my son walked in looking for best options to get him the most bang for his buck being this is his first own space. We had many options and suggestions!!! We walked away with a house of furniture for a decent price.customer service was amazing!!!!”
“My husband grew up using an Oreck vacuum, and insisted when we moved in together that we needed to get one. He was right. Jonathan and his staff were amazing in helping with the purchase and with the regular, timely maintenance for the last 7 years. Can't thank them enough!”
“Got a washer and dryer also a sectional delivered yesterday! The men were timely, prompt very informative and made me comfortable throughout the process. I am new to Florida and work from home so being able to have a kind interaction and everything set up was a blessing! Thank you Aarons team!!!!”
“Kedi from TOS MATTRESS & FURNITURE is my recommended representative. I really got the best deal that I never imagined! Nice place and this person so professional and sweet.. my best experience been honest!”
“Eli and Caleb is the best, Eli would give u a good deal, he is the best , I would give him 10,000 stars. He have the best customer service, the best sales person, thanks to him, I’m falling in love with my apartment, with his help with the furniture. Please come and shop with him.”
“I got a great price compared to the other stores for furniture. As well as I got great customer service from Marcus and Jimmy. I want to thank you guys for giving me exactly what I asked for and being very prompt with putting things together while I worked they also have a great sense of humor”
“I had an issue with an online order not being delivered on time. Contacted the customer service number provided, as directed via email a couple of times and was unable to resolve the issue. Some how I found myself transferred by customer service to the store. That's when I had the pleasure of speaking with Mason, one of the managers there. He was extremely professional and personable at the same time. He spoke to me with genuine empathy concerning my delay of delivery, and though it was not his fault he took ownership and responsibility to address and solve the problem with a sense of urgency. My delivery then arrived within just a couple of hours (after I had previously waited 4 days for a same-day order). Thank you Mason for going above and beyond to assist me!”
“The whole staff is just amazing. I got a washer and dryer 2 months till I own it and its been smooth sailing. I haven’t had any issues at all and when i needed assistance they offered it ‼️ Im telling you now everyone in this store has your back”
8AM - 8PM
12111 Lem Turner Rd, Jacksonville
Appliances
“I will say I’m beyond words on how this tool center runs. I rented a walk behind concrete saw from the Orange Park location. Please stay away from wells rd. As a contractor we spend almost 300k year with Home Depot. The blade orange park let the machine leave with wasn’t tight, was dull. They wanted me to take it all the way back to swap blade and everything. Well I couldn’t take it across town from the job site and leave 4 laborers behind and pay them to sit there. So I loaded it up and took it to the lem turner store. Mr John greeted us and said he’d be with us in a minute. I explained the situation to him and he was baffled in condition the saw left in from another store. We had to purchase a new blade outta pocket. But Mr John made a few phone calls and made it right. He changed the blade for us and verified everything else was good with it. We go back to the job site and got 5 feet cut and the saw took a dump. So we went back to lem turner and rented a handheld concrete saw. John made it right. And during the return to bring saw back Ms Jada was absolutely amazing. She was fast courteous and on point. She asks if there were any concerns about the equipment before it got re rented and she asked if she could assist us with anything else. Between John & Jada this Home Depot has landed my new tool rental from this point forward . Thank you John & Jada for going above and beyond with customer service skill.”
“Good used appliances for people on a budget. The owner is not a pleasant person and some of their appliances are overpriced. If you'd like a pleasant experience, go there during the weekend when Kathy is working. Kathy is polite and very knowledgeable with anything to know about appliances.”
“I went to building 300, which is all the way in the back in the right, they were very nice, it was a little busy back there but not terrible. Best way for a trucker to deliver here is to turn around using the AIIY docks and then back in. Docking procedure is the only reason for 4 stars other than that it was a piece of cake. Go into the main office next to the docks with your paperwork. Tell them Tom sent you haha just kidding!! Foot to the floor son! We got a run to make!!”
“I have been working with Ferguson for many years now. They are friendly, knowledgeable, and have a great showroom for me to take my clients too. I work mostly with Michelle and Jessica and highly recommend either of them. They are professional, organized, and communicative. They are easy to work with and a tremendous help when I'm specifying appliances and plumbing.”
“I saw the sign (are you singing?) and decided to explore. One of my artsy bucket list things to try is quilting and I figured a small, local shop might offer classes and guess what?!?! Of course they do! I perused their shop, loving all the quilts, aprons, kids dresses, cloth baskets and bags that were displaying their patterns and kits. Checked out some of their fun fabric prints and bought a couple pieces of lace for not sewing purposes. I chatted up one of the ladies- maybe the owner? She loved my cat shirt and earrings and we were sharing our kitty photos with each other. I will be checking out the classes and hope for some fun Halloween sewing projects! Because I would be ALL ABOUT that! They asked how often I sew- seriously, for costumes mainly. But I can learn, and I used to sew with my mom as a kid. Looks like a fun shop to play!”
“Went in to get stain and brushes and other odds and ends. A gentleman who works there, was helping another customer but still stopped and asked if I needed any help. Great customer service all around!”
“I went to Home Depot to ask about windows and doors and met Jerrell in that department, who answered all my questions. A couple days later I went in with my son for some blinds, and was shocked when Jerrell greeted me by name and asked if I had received the follow up calls from Home Depot!! This man serves hundreds of customers each week and he remembers their names?! Unheard of in today’s service industry. And he once again answered all our questions and took care of the customer blind order we needed.
Home Depot, I sincerely hope you recognize and compensate this stellar, loyal employee and all the expert knowledge he provides to your potential customers. He’s the reason we didn’t go check other providers!”
“I'm not your average woman. I enjoy using my enginuaty and creating new things and Home Depot is the place to get it done right. I walk into Home Depot with so much excitement like other women walk into a shoe store....lol. I love Home Depot!?
Thank you Madison ??”
“Bought a new LG washer and dryer and had a great experience. Scott, our salesman, answered all of my questions and followed up to make sure everything was installed and working properly, including coordinating the gas dryer installation. Excellent service. Highly recommend Setzer’s!”
“jarvis and john john were exceptional with deliver easy quick and very professional! i really appreciate you two! and if you ever need anything from the store talk to ms cora, she makes stuff happen! ever have a bad experience ask for her she always makes everything right to make sure you get what you want!”
8AM - 8PM
9021 Southside Blvd, Jacksonville
Appliances
“Had a truly stellar experience with the rental guys. I'd gotten more tool than I needed and they were kind in letting me exchange it and not charging extra. I've rented several times and am always impressed. I'm not much of a diy guy, but with youtube and the same tools the pros use, you can do a lot for way, way less.”
“Annie and Heather have been a pleasure to work with,very professional I could have gotten a better price elsewhere but Annie was so kind and knowledgeable that it made my decision a no brainer,it felt like I was dealing with family,they are a great asset to aarons.
Brian karolewicz”
“Simple, efficient and straightforward. I rented a utility trailer and it was ready to pick up and in great condition. I needed to extend the rental time window and I was able to call and talk to a person; super easy. No weird fees or bs extra charges. Will absolutely be renting from them again.
Bonus: I saw they had some of the rental equipment for sale at a solid discount as well.”
“Robert, Shanna, Bailey, Tony, Ryan - my people! I can't leave out Barbara even though she's now retired, and Hank even though in another department. These guys are top notch and leave no stone unturned. Thank you so much for always being willing to dive down the rabbit hole for whatever weird bit or bob I happen to be searching for on a given day. I often place orders with Robert and even when it's being picked up at another location, he never misses a beat letting me know it's ready to be picked up. You just can't beat the level of service these folks provide and consistently at that. It's a pleasure to work with you all each opportunity that arises to do so.”
“People at The geek squad really helped me out even though the only real complaint I have is that when you try to call the business you get India. That isn't actually very helpful.”
“chad is my go to at this location! so helpful, knows his stuff, and always down to throw in good banter to make us feel like family which i super appreciate as a vendor.
hannah cook
christian brothers heating and air”
“I have had mostly positive experiences at this Home Depot. My comment for the whole company is about requiring veterans to register on the Home Depot app to receive a discount. I believe that if my Florida driver’s license indicates that I’m a veteran that should be adequate for the discount. HD wants veterans to apply via the app for the discount to track their spending patterns. Hogwash! Home Depot please do what’s right/ethical for the veterans who served our country. Don’t make us sign up for the app to give us a veterans discount if it’s already verified by the state and on our license. Thank you!”
“We were having problems with our Pro account and the app… Christina at customer service was very helpful , friendly and patient. She made sure we were able to get the materials needed and went above and beyond to do so ??”
“I came in looking for some plywood for a project I'm working on and Nikki was extremely helpful. She helped me pick out the type I needed and took it to the front for me. I wasn't sure how I was going to transport it and she offered to help tie it to my car's roof, she ended up helping me load it into the back of my minivan. She was friendly and knowledgeable. Overall it was a great experience!”
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“This is my second appliance bought at this location. Kevin was super helpful and the prices are great!
A+ would shop here again 100%
Thanks!
On a side note the delivery guy left a lot to be desired. The first day was supposed to be 3-6 and he was going to try and come at 7:30 when he called me at 6. The second day I scheduled 3-6 he showed up at 10 after 6 but the fridge I bought with only dents now has deep scratches. One on the door and some on the side. And it was $130 to have it delivered.”