Buckle at Orange Park Mall is a specialty retailer offering high-quality, on-trend apparel, accessories, and footwear, including exclusive brands. The store is noted for its world-class and great customer service, with staff described as incredibly knowledgeable, beyond helpful, and having amazing personality and energy. Employees work together for the good of the customer, showing huge compassion, kindness, and patience. They are educated in all products, including denim made from recyclable and renewable materials that are substantial in feel and quality. Staff assist by having conversations, helping pick out complete outfits from jewelry to shoes, and retrieving items. While products can be very pricey, the quality is considered worth the cost. The overall shopping experience is truly enjoyable, making it a place for fashionable clothes and great service.
The employees in this store are fantastic, especially Lorenzo! He was very helpful and went above and beyond without being overbearing as most retail workers can be. We are so thankful to have stopped in and definitely will be back!
March 2025
If you're visiting Buckle, do yourself a favor and ask for Ms. Lauren! She is incredibly knowledgeable, beyond helpful, and has the most amazing personality. Her energy and expertise made my shopping experience truly enjoyable. I can’t wait to come back and see her again!
December 2022
We needed shorts. In November. The staff member said they had some upstairs. He led us to a computer screen, let us pick a couple, then went and got them. Great customer service
