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“The sales representative Ms Hope was absolutely a breath of fresh air when it comes to sales reps. Ms Hope was patient and knowledgeable when she was speaking to me about my service. Foot traffic in the mall was light and I just happen to be in the right place at the right time. Ms Hope gives me hope!”
“Very Thankful for Alex and the Crew here tonight for all the help with my Mom and Me with our phones! The team was nice enough to stay past close in order to make sure we were helped to the fullest! Very appreciated! Amazing Staff and Super Nice Assistant Manager :)”
“On August 3, 2024, my daughter and I went to the AT&T store on Blanding Boulevard in Orange Park for information on bundle packages for cell phones, wi fi, and direct TV. Upon entering, we were greeted with great customer service and smiles. Ashley answered all our questions. But, we couldn’t strike a deal until Sunday. Ashley texted us the next day to say she was there early. Unfortunately, we arrived an hour later and the store was packed with customers. Ashley was the only one working. We waited about 30 minutes but in that time, she multi tasked and assisted the customers in a timely manner to avoid them to wait. As she was assisting us getting our new phones, she did the same. I am very pleased with the customer service we received from Ashley and will only go to the if she is working. She knows her stuff and helps her customers with satisfaction. I know I’m very satisfied with Ashley and I highly recommend her to friends if they were to switch to AT&T. Great job, Ashley!”
“Efficient, prompt and authentic in their ethics...satisfied with the repairs instituted - thanks, and good job.Don't see the need to send barrages of messages (texts, emails, phone calls etc.) just because they have your information.”
“Excellent Service
Amazing Staff & Manager
Yari & Yavid Are Assume They Helped Me Port Over And Activate MY Five Lines And They Helped Me Setup My Account And Phones, They Went Above And Beyond, They Even Drove To Pickup My Phone From Another Location, Truly An Amazing Place And Amazing Experience, They Greeted Me With A Smile And Took Care Of All My Needs And Explained Everything Perfectly And Very Clear And Professional, Definitely Recommend This Location To Anyone Looking For A 5 Star Experience, I'm Glad To Be Back With Cricket, This Was An Awesome Welcome Back For Us , Truly Amazed, Thank You ??”
“At the mall this is a Great prices and She is very friendly and helpful. She let us know about deals and made it easy for us to get new phone cases and temper glass, i m so happy I ll definitely come back buy again thank you !”
“I went in a couple of days ago and I was dealing with Natalie. She did an amazing job helping me. I was able to take care of my issue and much more. I left the store more than happy. Thank you”
“Just posted to a different store location about this storeDon't be in a hurry/appointment for that day.Note that there are no services provided at this location. You can not call ahead; ever.Sales reps only!”
“Came here on Memorial Day, Christian took care of in under 30 mins setting up a new line and phone! He was so quick, knowledgeable and efficient. He was very personable as well made the whole process enjoyable. We will be coming back to him when we upgrade our phones in a couple months! It’s people like Christian who still value the customer in retail!”
“I absolutely love every visit I make to this location. They are always helpful answering all of my questions and giving me the best choices and offer advice for my plan.”
“Love love love this Metro store. These ladies had me out the door with a new phone in about 15 minutes. Definitely coming back to this Metro when I need another!!”
“Amazing service!! The store was clean and I was helped by people that were very personable and made sure that I got all the help I needed. I would definitely recommend and go back to this location.”
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“Fred was a HUGE help! My mom had accidentally added my number to her blocked list, and Fred and another associate helped get that taken care of. Been a member of Verizon for 20 years, if not longer. Customer service was spot on, 10/10.”