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February 2025 by Yuris Pincay
I do not recommend this facility. They do not value the time or well-being of their patients. The supervisor, Ashley, informed me that they could not see my daughter (who has a broken foot and needs a Cam walker boot left) as a walker because 11:52am was too late, lunch was approaching and according to their policy we had to wait 1 hour to be seen by one of their providers after the lunch.
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December 2024 by Ladeshia Moise
I write this review with immense frustration. I am beyond tired of being taken advantage of by medical facilities like this one. I was referred to ABC to get a knee brace, but the experience was nothing short of a nightmare. When I went to get fitted, they only had one style of brace available. I told the nurse it was too big, but the smaller size was too small. Her solution? She suggested I go buy two other items on my own to help support my knee because they had nothing else to offer.
Desperate, I took the brace home, only to feel my knee popping and completely unsupported. Less than 24 hours later, I called to return it, explaining my concerns. Of course, they contacted me back only to hide behind their no-refund policy. They offered to replace the brace—with the same useless style they initially gave me. They acknowledged they had no other sizes or styles that could actually work for my injury.
To make matters worse, my 20% copayment for this brace was $16. I later found the exact same brace on Amazon for $20. So now, I’m out my money for an overpriced, ineffective product, all because of their lack of proper inventory and unwillingness to provide better solutions.
In this day and age, I know there are braces that could prevent my knee from rotating and properly support an MCL tear, but they clearly don’t have them. This entire experience has been incredibly disappointing, and I feel utterly let down.
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August 2024 by Teresa Montalvo
I am writing on behalf Mister Alicea...We was 30 minutes late, because the traffic on I-4, they received me but I have to wait almost 2 hours. Even I told them that I am diabetic and have a lot of health issues. I am so disappointed 😞
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December 2023 by Jan R.
I recently had back reconstruction. I am a women and was fitted for a brace. Your braces are not women friendly. There to a steel part that lays onthe clavicle. When you put this brace on as a women you have to raise your brace over the race and when you do that it cuts into the skin under the breasts. The sides also cut into the side of breasts. Your velcro is very strong and I ended up having swollen hand from trying to open the brace. L you had to do is put a tag that could be use to pull it open. It would on helped to put curves in the material instead of straight across this way the breast can let in them instead of being on a straight edge cutting the skin under the breast. ALSO, it is very difficult trying to pull up your underwear and pants. It is also difficult to pull your pants down to go to the bathroom. Your brace is not female friendly.
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December 2023 by Michael Cummins
The staff was attentive and appeared to be knowledgeable about the product. Orthotics were made and fit great. I called the office to find out about getting a second set. The receptionist said the cost would be the same as the original set $400, even though there isn't any appointment to go to to get fitted. I was also told that if I would have ordered a second pair at the same time as I got the first set, they would have given me a discount. Nobody bothered to tell this little fact so now I'm a very unhappy man. I called and tried to talk to the same young lady that I had seen from the beginning. Nobody answered the phone so I left a message for her to contact me. That was at 11:00 this morning and have yet to receive a return call. This company doesn't have any published email address, so I'm at the mercy of the front desk.
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September 2023 by Kevin Naylor
Amazing individuals Alanis has been phenomenal. Great patience. great communication. Detail oriented. Amazing level of communication . Loyal on feedback and getting back to you. Also… diligent to everything that was important to me. She calls back when she says she is. She goes above and beyond. Praises to alanis and the ABC clinic.
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May 2023 by Jorge Medina
Great friendly Staff,It's my second consecutive year as my first year was not easy but a learning curve experience until the right shoes were found that finally worked out for me and my health.Still I decided to return this year as the personal experience and a superb orthopedic shoes selection are offered.At this time I'm not sure if I will be returning next year, since I was told this year I cannot select the same shoes or manufacturer l currently wear due to pricing and insurance may not cover extra cost of getting the same brand from ABC.I was not aware this could happen even when insurance covers the cost of this benefit once a year. And if I still wanted the same shoe styling or manufacturer I could order them on my own online.Got new replacement shoes but not to my satisfaction I accepted them not to keep reordering or delaying and spending more time on this process. Too much time to spend going back and forth from my home to your location.Then I requested a call back from your manager Fern whenever her time allowed her to call me and who I have spoken earlier about this matter to discuss any other options she may have, a week has passed and so far to no avail or response resulting in a disappointing outcome this year.Thank you
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May 2023 by Kari Gonzalez
The office is clean and always so nice but most importantly Trevor has helped give us answers we have been searching for years. Thank you SO MUCH Trevor!
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May 2023 by Kari Ann Falla Gonzalez
The office is clean and always so nice but most importantly Trevor has helped give us answers we have been searching for years. Thank you SO MUCH Trevor!
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May 2023 by Yaneth Barreto
Great place, I was there with a client and it’s super clean, personal was polite and timing was excellent, but Katie Lukas who took care of us, was amazing and so gentle, and caring, thank you
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April 2023 by Judy Baker
Courteous, patient, kind staff. Took time to listen and assess condition and discuss treatment options.
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March 2023 by Deborah Vanlue
My grandsons doctor gave him a prescription for dynasplint ankle dorsiflexion bilateral. I read that to the woman on the phone made an appointment which we went to and were told they don't do that.WHAT A TOTAL WASTE OF TIMEDONT BOTHER SEEK HELP ELSEWHERE!!!
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February 2023 by Jeana Houghton
Trevor fit my husband for a new foot drop brace. He was so friendly and nice and explained so many issues to us. He's great!
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January 2023 by David Nickelson
ABC and their team recently helped me out with keeping my orthotics in tip-top shape. Super friendly and knowledgeable people, I'd recommend them to anyone.
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November 2022 by Carmel Robinson
Very nice people, very clean office. My kids have been with Jorge Somoza for many many yrs he is a Orthopedic doctor
