AT&T Store in Orlando offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from flexible wireless data plans, including prepaid options with no annual contract and no credit check. The store provides nationwide AT&T 5G service, which is included at no extra cost with unlimited data plans, making it easy to stay connected. Customer service at this location is highly praised, especially for the staff member known as Lyzza. Customers frequently mention her professionalism, helpfulness, and patience. Despite the overall negative experiences with support via phone, Lyzza goes above and beyond to resolve issues, often working long hours and using all available resources. Customers appreciate her dedication and kindness, and many say she made their experience much better. One customer called her the best thing to come out of AT&T and suggested she deserves a raise or even a higher position. Another staff member, Alex, also received praise for helping quickly during a stressful situation involving a broken phone and a flight, ensuring the customer could set up a new device and catch their flight on time. Overall, this AT&T Store in Orlando is appreciated for its helpful staff and wide selection of devices and plans, making it a reliable choice for staying connected.
I had my new phone and watch shipped to store . I received help setting up my devices from Lyzza who was patient , and very sweet. She never missed a beat . I love good customer service and wanted to share my experience . Kudos to this cs agent .
December 2025
Incredible experience, Lyzza took care of all of our needs and did it with care. 100% Amazing customer service 🙌🏻
December 2025
Lyzza is amazing! Professional attitude and great service. She helped me with all my needs, extremely satisfied experience!! Would come back here and recommend to everyone! Thank you Lyzza ❤️