Metro by T-Mobile provides unbeatable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. The staff is friendly, helpful, and provides fantastic, exceptional customer service. Reviews note the experience is pleasant and amazing, with staff showing patience, support, a wealth of knowledge, and honesty. The team goes above and beyond to walk customers through plans and resolve issues. The service is described as unmatched and paramount, making customers feel supported. This location receives strong recommendations for its excellent and super service.
Marc at Metro old winter garden is the best. Had a issue with a phone and his recommendation was wonderful. I have been going to this store all the time. He is very polite, nice and helpful. I always leave as a happy customer. Thank you Marc
June 2026
excellent customer service been coming to this location for years and the guy here name marc is the best thank you sir
December 2025
The best location I've ever been too here in Orlando Florida.The Manager Who name is Marc is absolutely amazing and doesn't a great job .I went in because my phone was not working and his suggestive sales skill and his experience at Metro I was able to buy a new phone and added a new line..Thank You Marc aso Much
