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March 2025 by Catalina Grissom
The men don't help the customers anymore.
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March 2025 by Andres Aponte
Adrian the manager wants me to buy a filter key and pay for it and then I don't whistle at him and he comes and owes it because he can't open the new one.
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February 2025 by Marcelo Rossiter
Employees should be more attentive to their customers.
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January 2025 by Ricardo G
Nice store and they have whatever you need most of the time but the customer service is terrible, the crew is not helpful at all and They treat their customers as if they are a nuisance or as if they are not going to pay for the parts they are looking for.
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January 2025 by Adniel Colon
I bought some tools which didn't work for me, I tried to return them because I didn't use them, they are new and they didn't want to give me the money back when I have previously returned tools when they don't work for me, apart from the fact that I was an AutoZone employee and every time that a client was going to return a tool as long as it had not been used, the money would be refunded but because they did not want to do their job they did not want to return the money. Terrible service
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January 2025 by carlos plaza
👍🏻👍🏻👏🏽
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December 2024 by maria villamizar
I don’t know why they need to be so rude the man at the register he doesn’t help you looking for things on the system he doesn’t have any empathy with people and is always a competition with the customer
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October 2024 by Collin Tennant
Update: Made a trip back and had the same employee, continued to tell me he already said no. I asked to talk to manager. Manager and another employee come over and look at parts, immediately say that they just look that way new and to process return. Glad I was able to finally get my money back but overall terrible experience.
THIS STORE SOLD ME USED PARTS.
Just went to return some pulleys that I didn’t end up needing, never opened the boxes. At time of return the employee says they’re used and proceeds to talk to me like he’s already decided I’m a scam artist. Out $90 because they sell used parts.
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September 2024 by Alex Rey Cardona
Never have anything I’m looking for but friendly staff.
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September 2024 by Juan Castro
The service was horrible with a client who came after me, the man asked if they spoke Spanish and FiDEL said NO, wow, how rude and 5 seconds ago he had been talking to me in Spanish, after that he did not speak Spanish again and the man left. The service was horrible I would NOT return to this place, he lost two clients
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September 2024 by G G
I'm giving this business 1 start because I purchased a battery from them with 3 years warranty and Friday I went there because my battery was bad and the manager did not honor the warranty. He refused to change it and made me buy another battery. The assistant told me: "The warranty is still active, you should qualify for a battery at no charge" but the manager insisted not to change it.
Be aware when you buy a 3 year warranty battery it's not 3 year!
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August 2024 by Eric Wardally
Didn’t accept a return on a loan fee tool because it was rented from their store , when every auto one I went says you can return it too any autozone so had to drive 15 minutes to the next autozone and they accepted no problem and wasn’t even original store
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August 2024 by Diana Moore
Convenient locations. Quick service and found a mechanic in the parking lot that helped me put a sensor in my brake pad.
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August 2024 by Jeniva Sam
Guy with carribean accent is the most nastiest manager of all times!!!!
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July 2024 by mauro011915
Horrible service, she did not try to help at all!! My mom goes there for a complementary fix finder (a light on her dashboard) and the lady hands her their machine and tells my mom to do it herself that it was easy. My mom has no knowledge on how to do any of this, so she leaves. If you want good service and people treating you well, don’t go there!
