Bank of America (with Drive-thru ATM) is a branch praised for its exceptional customer service and helpful staff. Many clients highlight their positive experiences with employees like Soraya, who is noted for her knowledge and professionalism when opening new accounts. Others mention the assistance provided by Jorge in setting up business accounts, describing him as extremely helpful and efficient. Clients appreciate the friendly atmosphere inside the bank, often expressing their willingness to visit just to say hello to the staff. However, some customers have pointed out issues with the location's visibility. They have suggested improvements to signage for better navigation, noting that it can be confusing to find the entrance due to inadequate markings. The branch has taken steps to ensure safety and cleanliness following CDC guidelines, and hours may be modified to serve clients better. Customers are encouraged to check the bank's mobile app or website for updated hours and services. Overall, this Bank of America branch offers a welcoming environment, where staff members strive to provide a positive banking experience.
The staff of this center is very friendly and responsible. Everyone is very kind especially want to thank Olga for her help.
October 2024
I love this bank of America branch. Everyone there is so helpful and give great customer service. Especially, Easter, Fran, George and Cary. Sometimes I go in and do my banking just to say hello.
October 2024
Soraya was the banker who helped me open a new account. She is exceptionally knowledgeable, highly professional, and very communicative. I avoid bank visits as much as possible, but next time, i will insist on only talking with Soraya. She is as good as it gets.
