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November 2023 by trang vo
It's very discriminatory here. She stands in front of the door and receives unsympathetic customers.
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September 2023 by Tom Ledford
This Bank of America DOES NOT EXSIST. Do not waste your time coming here. I don’t know why it’s still listed on Google Long Horn Steak house took over it.
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September 2023 by Abdullah Zaki
Had really great experience here. The manager lady (pardon me i couldn't get her name) and the kind lady Kinsley Ziesman provided me guidance and helped me setup ny account and online app. Would love to visit again.
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September 2023 by Oleg Barkov
Very happy with this branch. Received professional and quality service. Many thanks to manager Brad!
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August 2023 by Kyle Dalton
Gualexis helped me set up an account and he was incredibly helpful. I would definitely have him help he out if I had any problems in the future. Very informative.
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May 2023 by Gregory Berry
What a horrible experience. Went here to deposit a check for a friend. Disorganized mess. Lady walking around asking if she could help anyone deposit checks and she screws that up. Then I am told the teller needs authorization to accept the deposit as it is over her limit. What? Have never had issues depositing checks at any other banks in the past. What a mess this place is.
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April 2023 by Tuan Tran
George and Martin were great! They took me in right away and everything was done quickly. This branch is definitely one of the better BOA branches.
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March 2023 by Kristin Spengeman
Went for Notary service and Bradley Smith did a wonderful job assisting me. It was a lot less complicated that I thought it would be. Thank you!
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February 2023 by Krissy tin
Went for Notary service and Bradley Smith did a wonderful job assisting me. It was a lot less complicated that I thought it would be. Thank you!
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September 2022 by Megan Malec
One teller!! No drive up teller. Line 8 people deep with 1 teller. No respect for customer's time. Gave up after 20 minutes with minimal movement. There need to be a queue for simple issues. Update your arms to dispense small bills. Shouldn't take an hour to get some small bills for a garage sale.
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May 2022 by Sergiy Rudyy
Well, seems like a pattern has developed here in the reviews, terrible customer service!!!! Website policy clearly identifies two types of ID's that are accepted to prove identity. Refuse to service a disabled person, stating that person does not have proper ID. State ID and second form of approved Id is not good enough? Check from a government agency to deposit is not good enough. These people are nuts, no wonder the review...
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March 2022 by Alberto Silva
Thank you very much for Kristina Rivera I appreciate it, I opened the account and left very satisfied, we talked about credit card we resolved it without problems it was better than I imagined, thank you!
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March 2022 by Sam
Kristina Rivera was very helpful and friendly. She assist us with everything that we needed.
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March 2022 by Orlando Reviews
Poor customer service. If you request a call-back there system will require you to dial number 1 or 2 to pick up. They set it so you cannot pick up... They used to allow you until the end of day to deposit insufficient funds. (Reciept to prove it) Apparently they are getting desperate now and just instantly charge the 35 dollar fee. Be prepared to be lied to by customer service. They seem to care more about their "status" than you. When you make a status update on Facebook it's not the same as having a 2 way conversation. On social media people 'jockey for status". That is not the way you do business with people in a real life environment. I read the other reviews and responses. Hiring social networking experts will only make your customer service problem worse. They are extremely narcissistic. The guy on the phone sounded like a radio dj. I honestly think bank of America will not survive. With the fed raising interests rates and high inflation it's only a matter of time.
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January 2022 by Anderson Geremias
I went to withdraw the money, the attendant said that I could not withdraw the money, that it was not available in my account, then I took the money, sent it by zelle to my chase account and I had to withdraw it from Chase, now someone explains it to me, like money is not available to withdraw but can transfer via zelle? Absurd!!
