The Chanel location provides a generally positive shopping experience with many helpful and patient staff. Customers report awesome, phenomenal, and very kind service from advisors who answer all questions in a professional and courteous manner. Shoppers feel well taken care of and treated like royalty, with some receiving helpful assistance and expert packaging for a quick and painless purchase. However, experiences can vary. Some clients report being made to wait to enter despite a quiet store, and one advisor was observed being inattentive to other customers based on their appearance. Overall, many customers are highly satisfied, definitely plan to return, and recommend the services.
Yoshie, did a phenomenal job taking care of me. She was patient and was able to answer all my questions. 10/10 would use her for future purchases….even if I am in San Antonio, Tx! Highly recommend her services.
April 2024
Mayna is the best! She’s 5 stars! The store I give 4 stars honestly.
December 2023
Was greeted by the security door man, he was very nice and we did not wait long. My SA’s name was Bee he was awesome! and he even gave us water while we looked around. I ended up buying some earrings and I will definitely be going back, was treated very well!