Very Poor customer service and don’t pay attention to what you say
November 2024
Worst Chase branch ever , after being a customer for 15+ years , only two reps at peak time. After waiting for 30min of checking in decided to ask about the status and they told me they’re were busy so I decided to walk out.
June 2024
Horrible customer service. They are horrible. I've been at the window for 15 min. No one acknowledged my presence. After 3 times pressing the call button, they come back to tell me they are working inside. As if drive ins are not customers. Do not come to this branch.
