Chase Bank, a conveniently located branch in the Dr. Phillips Marketplace, offers a range of banking services, including checking, savings, and mobile banking. The bank's staff is described as very kind and efficient, though some clients have experienced long waiting times during their visits. Customers have praised the exceptional customer service provided by specific employees, such as India and her wonderful staff, Milyanny Calo, Melyssa Kaplan, and Erika Cabello. These individuals have been commended for their knowledge, professionalism, and the care they show towards their customers. Overall, the Chase Bank branch in the Dr. Phillips Marketplace is well-regarded by its customers, who appreciate the convenient location and the high-quality service they receive from the dedicated staff.
I had good experience at the branch, the person helping was not aware of the account type but went through all she had to make sure it gets done.
April 2026
I came in to open a checking account and was assisted by Katherine. She was amazing! So kind and knowledgeable. I definitely recommend her for anyone opening a new account, she explained the options they offered and answered all my questions patiently and with a smile. Thank you!
December 2024
We had a great experience at this location! Thanks to Erika Cabello. She was very helpful and friendly!