(Only reviewing the service department, no opinion on the sales staff)One star because I can't leave zero. Damaged my battery during a routine diagnostic (that took 3 days), then gave me the run-around and refused to acknowledge that fact. Incompetent at best, shady and crooked at worst. Do not take your vehicle here.
November 2023
Great customer services and prices, lots of inventory to choose from. There's a nice coffee machine and water. It took us almost the whole day but we bought a car ?
October 2023
Service department. 5 hours for an oil change is insane! are Kia vehicles given preference? I regret getting the Kia Care package.
City Kia of Greater Orlando takes great pride in our customer service. Our staff is committed to providing the type of experience in every department that will keep you coming back year after year and that starts with us getting to know you as a person, not a sale. Visit us at our dealership today and see how we can help with all of your Kia needs and expectations!
