This CVS in Orlando is open seven days a week to help manage health with prescription refills, COVID-19 or flu tests, vaccinations, and personal care items. Customers can find healthy snacks, pet toys, and use services like ExtraCare for savings, online ordering, and pickup. Many reviews highlight outstanding and amazing customer service, with staff noted as helpful, fantastic, and cool. Longtime customers feel like family, greeted warmly and assisted willingly. The pharmacy team handles increased demand with grace. However, a new corporate policy preventing direct phone calls to the pharmacy is described as very frustrating, requiring messages and callbacks. Some customers express frustration with insurance billing, wishing for clearer explanations rather than being billed directly. Despite this, the store is generally viewed as well-stocked and reliable.
Doug was such a pleasure! He helped us so much! Saved us so much money! Thank you !
August 2025
Doug is awesome and deserves a raise - patient and professional
May 2025
The gentleman who assisted me as well as other customers was well informed, patient, kind, and very knowledgeable about the products he was asked about. His name is Doug.