CVS Health in ORLANDO is a reliable and convenient healthcare destination that caters to the diverse needs of the community. With its extended hours, seven days a week, CVS offers a wide range of services, from prescription refills and COVID-19 testing to vaccinations, personal care items, and healthy snacks. Customers can enjoy personalized deals and earn rewards through the ExtraCare® program, as well as take advantage of online ordering for free pickup or same-day delivery. The reviews highlight the positive experiences many customers have had at this CVS location. Customers praise the pleasant and personalized service, even when they have questions about their medications. The pharmacy staff is described as kind, patient, and helpful in addressing customer concerns. One customer, Sonia, is particularly commended for her exceptional service, taking the time to educate the customer on ways to save money and maximize their rewards. However, not all experiences have been equally positive. One customer had a negative encounter with a pharmacist, who was reported to be unprofessional, misleading, and judgmental. This incident left the customer feeling humiliated and dissatisfied with the level of service. The customer expressed a desire for the pharmacy to address such behavior and ensure a consistent standard of care for all customers. Overall, CVS Health in ORLANDO is a healthcare destination that strives to provide reliable value, personalized service, and a convenient shopping experience for its customers. While the majority of reviews highlight the positive aspects of the store, the company should address any instances of unprofessional conduct to maintain the trust and satisfaction of its clientele.
The CVS at 5100 Conway Road shelves are always stocked beautifully and it is a pleasure to shop there.
December 2025
Very hard to find things that we wanted zero help from the staff and your prices are sky high
October 2025
This location on Hoftner and Conway provides stellar customer service, the staff is always polite and available to assist. The store is always clean and organized.
