David Yurman has established itself as a premier destination for luxury jewelry and timepieces since 1980. Known for its unconventional artistry, the brand offers a range of pieces crafted from the finest precious metals and rare gemstones. Customers appreciate the quality and beauty of items like the iconic Cable bracelets, as well as innovative designs for both women and men. The service at David Yurman is frequently highlighted in reviews. Many customers have praised the staff for being kind, helpful, and knowledgeable. For instance, one customer commended a sales associate for efficiently handling an exchange and even arranging for the new item to be shipped home at no cost. Another customer noted the professionalism and friendliness of the team, making shopping a pleasurable experience. However, there have been some mixed experiences regarding product assistance. A customer encountered an issue with a watch band replacement. While some staff provided helpful guidance, others seemed less engaged. Despite this, most customers reported positive interactions and left satisfied with their purchases and the quality of service. Overall, David Yurman offers a luxurious shopping experience, combining exquisite jewelry with attentive customer service.
Had a fantastic experience with Donna. I’ve been trying to track down a piece here in Jacksonville and just couldn’t find it and of course they had it at this location. She saved it for me as I came down the next day to purchase. Couldn’t be happier.
February 2024
Donna was kind and helpful. I wasn’t familiar with David Yurman previously, but she informed me and helped me find a few bracelets that I really like!
October 2023
Such a blessing to have the store in Orlando. Such luxury along with such service Make it a pleasure to shop here. I find the sale staff to be uniformly well trained and helpful.